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February 2024 by RAHM Rofail
I recently had the pleasure of working with BMW service advisor Anthony at the Springfield, NJ location, and I couldn't be more impressed with the level of service he provided. Anthony is not only a good listener, but he also goes above and beyond to ensure that his customers receive exceptional service.One of the things that stood out to me was Anthony's prompt responsiveness. He always responded to my inquiries in a timely manner and kept me updated with status updates throughout the service process. This level of communication helped alleviate any concerns I had about my vehicle and provided me with peace of mind.Furthermore, Anthony's attention to detail and dedication to providing top-notch service are truly commendable. He takes the time to thoroughly understand his customers' needs and ensures that they are met with the utmost care and professionalism.Overall, I highly recommend BMW in Springfield, NJ for anyone in need of car service, and specifically, I recommend working with Anthony. His commitment to excellence and exceptional customer service make him an invaluable asset to the team.
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February 2024 by Ryan Gottsegen
This dealership is the best!!
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February 2024 by Eugene
It was pleasure to work with Art, he made a whole process very easy and helped me with everything in order to get my new 540i. Highly recommend this place, best dealership in the area!
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February 2024 by Belinda Cortez
As a life long client/ customer of BMW of Springfield, it’s my honor to write this review regarding my recent acquisition of a 2024 BMW and my experience at BMW of Springfield. My first encounter was with Marcos Silva, my Client Advisor; whom was a pleasure to deal with. But more importantly his superior knowledge of the BMW product. He was thorough in detailing the specs of the vehicle, options available, and all of the services BMW of Springfield provides. It’s clear that Marcos is a true BMW professional. Having said that, his technical knowledge, his operational skill sets, coupled with his interpersonal skills are of the highest standard!I also thank Marcos for aligning me with Bill Deichmeister, the Finance Manager, again another wonderful experience. I couldn’t be anymore pleased. Post Bill, Carlos Silva, another BMW professional with a wealth of product knowledge; spent quality time explaining the functions of my new vehicle. Carlos made it easy for me to transition from a 2006 BMW to a 2024 BMW. In closing my experience at BMW of SPRINGFIELD was magnificent! I thank you Marcos, Bill, and Carlos.Best, Belinda
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February 2024 by Thian Grimaud
THINK BEFORE BRINGING YOUR CAR HERE FOR SERVICE! I went here the other day for a recall repair service and before I took my car in I made sure to get it inspected by a mechanic just in case and I had no leakages and my levels were good. All of a sudden when I got my car back the dealer told me my oil pan was damaged and was leaking and also that my coolant expansion tank needs to be replaced because it is leaking. It’s evident they are trying to get me to spend more money and potentially buy a new car. My car wasn’t having any problems before I took it here. My advisor was Gabriel. This stuff isn’t cool at all.
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February 2024 by Jason Cohen
Helpful, attentive, friendly people. Best car buying experience Linnea was awesome, easy to work with. Great car, great experience. Highly recommend BMw of Springfield
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February 2024 by Christine Grant
Shout out to Linnea Swenson-- best salesperson ever. She always jumps through hoops and works tirelessly to provide the best outcomes. This is my 3rd lease from her--she never disappoints!
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February 2024 by Ani Saghatelyan
We had an amazing experience with BMW of Springfield. It was a pleasure working with Andrii Melnyk. His knowledge, professionalism and patience made the buying process smooth and enjoyable. Thank you for great service.See you again once we are ready for another BMW! )
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February 2024 by Lora Arpaio
I want to thank Christian Cruz for always being so helpful & pleasant every time I needed his assistance! Ty again Christian! It’s been a pleasure knowing you!
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February 2024 by Yams Ahmad
Whatever you do…. DO NOT BUY A CAR HERE OR ANY WARRANTIES THEY SELL TOTAL SCAM AND RIP OFF I BOUGHT A $130,000 car and they sold me a rim package that cover NOTHING stay away!!!!!
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February 2024 by Amin Khan
Thank you to Elis T. For making it happen helping me throughout the process. He is your man if you wanna make it happen. Not only he will work with you but guide you along the way and answer all your questions.Thanks Elis.
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February 2024 by Jorge N
Excellent BMW car buying experience. Junior was outstanding and got me the best price on the car I wanted. The paperwork took minutes and no spending the whole day at the dealership. Will refer my friends.
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February 2024 by ralph kolasinski
BMW OF SPRINGFIELD IS KING. I took my car in for what I thought was a minor issue. Turned out it was bigger than I thought. They took care of the issues and I had my x3 back on the road in a few days. . BMW OF SPRINGFIELD has a great crew. Another flawless visit.Highly recommended for any BMW service
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January 2024 by Wesley Polonia
Austin was extremely helpful and professional throughout the entire process. 10/10 experience
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January 2024 by Francois Rodrigues
Went in there on Saturday needed an oil change on my son’s car. It was last minute had no appointment, & they were closing & Austin Figueiredo went out of his way to fit me in. Thanks Austin highly recommend Austin & Bmw of Springfield.
