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February 2024 by alicia 121
Very much slow they take forever to help.
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January 2024 by sasha george
The doctor in the minute clinic is so rude and condescending. Differently didn’t feel comfortable with her treating me but I had no choice. I would never recommend. Better off going to urgent care
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January 2024 by Curt Terry
The worst drug store ever!!! Drugs are never in stock. Takes a week to get a drug delivery. They don’t answer the phone. I don’t mean it’s hard to get through I mean the store manager literally told me the pharmacy stopped answering the phone for the day! There’s ALWAYS a long wait!
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December 2023 by Lina giusti
I recommend to Do Not choose CVS pharmacy in Springfield on Morris Ave. NJ. Very rude , not polite and very unprofessional Manager Ms Patel. Surprised to have that in pleasure experience in the pharmacy . I will not come back to this CVS.
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December 2023 by Adam Clark
Terrible customer service at the counter. Additionally, if you call when it’s slightly busy, they will pick up the phone and hung up just to stop the ringing. Don’t go here.
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December 2023 by Jennifer Sales
Very efficient, informative and friendly pharmacy staff!
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September 2023 by Cheryl Harris
We love the pharmacists at this store! They were kind and helpful - both on the phone and in person.
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September 2023 by Wilfredo Ruiz
What a horrible pharmacy. We pull up to the window and the woman had us repeat our information multiple times. We needed an eye ointment for my wife. First she told us they didn’t have it in stock and stayed silent giving us no other options. We asked what we should do and if another CVS might have it… silence. She turns the speaker off and disappears. She comes back 2 minutes later with an attitude and says we are having it transferred here in 10 minutes. She says nothing else and leaves us in silence again. In TWO minutes she comes back to the window and says ‘$13.50’ and slips us the medicine through the slot. Doesn’t say another word and we drive off.Did she lie about not having the medicine? How does it magically then appear when we continue to question her? If we didn’t ask for it multiple times I guess we would have left with nothing? Also there was no hi how are you / thank you have a nice day etc. What an odd experience.Extremely unpleasant visit.
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September 2023 by Empress Reign
I had an extremely disappointing experience at CVS Pharmacy (178 Morris Ave, Springfield, NJ). Whitney, the clerk, provided terrible service. She wasted my time with poor passport photos and frequently interrupted to assist others. The pharmacist was so strange and rude, shouting about getting flu vaccines to people just walking by the counter. The lack of proper staffing and poor time management led to a complete waste of my time. I can not recommend this location due to its unprofessionalism and inefficiency.
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August 2023 by Kent B.
This CVS minute clinic location took me when the Green Brook CVS minute clinic cancelled my screening appointment without notice. Paula George took me in last minute for my screening and was amazingly helpful and polite. Strongly recommend!
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July 2023 by Anointed Karnley
The customer service was excellent and store was so clean smelling good all around. CVS thank you for a great store environment for me and my daughter bless you????
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April 2023 by Avery Lang
I scheduled an appointment for a flu shot at 3:50. Instead of getting a flu shot, I waited in line for an hour and left because it was very clear to me I was not going to receive it before 5:00... as I had things to do. Don't recommend.
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October 2022 by Auria Gonzalez
My employer provided a new benefit recently. The pharmacy was uncertain about the claim process given how the benefit was administered. Christine helped me as best as she could and she was great. The rest of the staff? Not so much. I was informed of the correct reimbursable items after purchasing the wrong ones by the pharmacy vendor. When I returned to exchange it for the item that is reimbursable by my benefit plan, the store refused to exchange those items. It didn't matter that I waited over an hour the day before and that I had to to return to the store 3 times to resolve the matter. Now I understand why this specific store receives such low reviews. if I could give them a zero rating, I would. Save yourselves a headache and go someplace else for your pharmacy needs. .
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September 2022 by Wenxing
My father needs to fill in prescribed sleeping pills a few days earlier than “fill in date” because he’s traveling out of country. I went to Union CVS, straight no and a condescending “that’s illegal!”, went to Walgreen Union and also no. But Sunny at this location checked the regulation, checked flight itinerary I presented, called in doctor’s office for approval to change fill in date. She went out of her way to help us get medication, instead of being ignorant and condescending like other pharmacists.When you’re unlucky and in an “edge case”, knowledgeable and nice people like Sunny make your day.
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July 2022 by Ellen Ost
Bad, bad and very bad service.Kaila, store manager, as she stated she is unaccommodating , sad person, rood.Mess up all shopping experience.I went to pharmacy to get some things and end up leaving without anything, because of her decision to return my items. She technically returned my stuff without me knowing what she was doing and handled me return recipe, kept coupon. She said it was already used. I never used that coupon before…Do not go, if you want to have good shopping experience.