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February 2024 by Saddy Lombeida
I was very disappointed when they actually wanted me to call another branch to get documents they needed from them to assist me. I ended up calling since it was several days later and they had yet to call the branch only to find out the branch could not assist me. They stated Springfield branch had to contact them not the customer. You can imagine my frustration.
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March 2023 by J S
Not liking the Investors Bank takeover by Citizens. In line for 20 min to make a deposit and line isn't moving. Not sure if the tellers know what they are doing.
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August 2022 by Albert Hasan
The best most amazing greatest service ever
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November 2018 by Justbeing ME
Had 2 occasion where I was waiting at the drive thru for about 10 mins. Usually the teller would.make it know it was a crowd in the bank but today and the last visit I had no one said anything.to.me