Visionworks Doctors of Optometry is a well-organized and welcoming optical retailer with over 770 locations across 41 states and Washington, D.C. The staff is friendly, pleasant, and knowledgeable, providing a high level of customer service from appointment booking to eye exams. Patients appreciate the patience and thoroughness of the eye doctors, who take the time to answer questions and address concerns. The store offers a wide selection of glasses and contact lenses for men, women, and children, including designer and exclusive brands like Ray-Ban, as well as prescription sunglasses. Customers feel supported in choosing the right frames and benefits, with staff providing all necessary information about wearing glasses and using vision insurance. Although one customer experienced a lab issue with lost designer frames, the store promptly offered a free replacement pair, demonstrating good customer care. Overall, Visionworks provides a professional, modern, and comfortable environment where eye health and customer satisfaction are prioritized.
Took care of my vision needs and I was very pleased with the TECHNOLOGY
July 2024
Everything was perfect, from the front desk to the amazing Dr Elgabroni. He listened to me and then did all the necessary tests to ensure my eye health is in great shape. He is amazing! I hope he is available for my future eye care. The whole staff is 5 star. Thanks!
June 2024
James at the desk was polite and professional as he seemed to understand my specific needs. The doctor showed patience and was very knowledgable in his craft.
