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February 2024 by Mrs. Robertson
Zero stars really should be an option for an establishment run as poorly as this one. Grossly incompetent staff, ineffective customer service agents at corporate, on hold for ages...just an awful experience start to finish. I will NEVER, under any circumstances, ever patronize another Walgreens again, especially this one!!!
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February 2024 by Karen Pilovsky
This pharmacy has the most incompetent people and every time you go there there’s nothing but errors and long wait times
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November 2023 by June He
Super inefficient place. Every time I came to the pharmacy I had to wait more than half an hour to one hour to either get my prescription or vaccination done. I don’t know how can they keep on operating like this. Don’t get me wrong, the staff are super friendly and amazing. But I think they are seriously understaffed. They need more help.
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November 2023 by ZachFam179
My family and I have been going to Walgreens for many years for GREAT prices on all of our prescriptions, snacks and beverages and other food, beauty supplies like hair, skin and nail care, school and office supplies, photo printing, FedEx deliveries and drop offs, toys and games, seasonal items like winter gloves and hats, thermals, scarves, summer outdoor decor like plants, coolers, pool floats, shoes, summer accessories and clothing, incontinence products, laundry, cleaning and other household products, electronics and accessories for Android and Apple products, As Seen On TV Products, all vitamins, OTC pain relievers, meal replacement snacks and shakes, candy, coffee, condiments, special occasion cards and gifts, gift cards, printer ink, batteries, razors, baby care products, first aid products, lotions, body washes, sprays and perfumes, toys, and holiday decorations, pet food and many other everyday products.?☺️ ??
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May 2023 by Art A
This place is in desperate need of self checkout in the store wow. Not only do you have to wait in line for the longest time for an employee to ring you up, but they give you the dirtiest attitudes you can imagine. After Covid I think they really struggled to find qualify employees, so why not just do self checkout like every other location instead of hiring lazy teenagers who don’t value work or customers?
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March 2023 by Diana Scheder
I stopped in for directions and they were helpful.
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February 2023 by Jenn W
I went for soap I just had surgery and was in need of antibacterial soap which was locked up. I’ve been to many Walgreens and the lady held the soap hostage. I said I’ll take it and she says no I got it like if you guys are that worried about soap it’s crazy. Felt like she thought after both clerks know she gave it to me I’m gonna steal soap, so I did not continue or finish shopping I left . I don’t want to feel like that I’m any establishment. I have never been treated like that in any Walgreens and won’t be back.
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January 2023 by My Hil (My2000)
They let their customers picking up prescriptions sit in the drive thru for way too long before assisting them. And they don’t even greet you and say, we are busy…would you like to come back or come inside? Terrible Customer Service like most retail establishments these days.
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September 2022 by ana maria
Placed an order for a much needed printed picture (9/8/2022). Received an email my order was ready to pick up. I arrived at the store only to find the manager in the parking lot telling me the store was closed because someone called out! It was a little passed 9pm and the sign said 10pm closing. I asked her nicely can I please get the picture, it's really important.... she quickly said no! and sent me to the 24hr Walgreens, and drove off!!! She received and printed my picture order. You would think she would call the phone number on the order and say hey I'm closing early because I am alone in the store so don't bother coming to get your same day pickup order! Thanks again!!!!!!!!!!!
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June 2022 by Lee Norris
Ordered for a pickup and now know that this is a joke of a store. How can you go online, wait hours for an order to be ready and then be told at least 80% of your order is unavailable? Had to phone the store and ask why there was such a long delay….they simply told me no one had done anything about the order. Great excuse! It feels like they’re offering a service that doesn’t exist or cannot be bothered to act on.
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May 2022 by Kenneth Meals
This place has the most incompetent pharmacy staff you will ever deal with. I moved Florida and 1 1/2 later they're still trying to fill my prescription there. Even though I've talked to them every month when they refill them. I even happen to have to go back for a wedding and explained it to them in person. Now this last time when I explained it, they just closed out the whole prescription with 9 month left on the prescription. THEY ARE IDIOTS!!!!
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May 2022 by Priscilla Palumbo
I have an older dog that requires medication. My vet did not have the meds. but wrote me a script for my dog. After contacting 3 Walgreens I came across this location in Springfield. I did not know that “human” pharmacies would provide a medication for a pet. This morning, in my desperation, I had the utmost pleasure to speak with Robert. At first he advised they did not had these meds for my dog. About 10 mins. later he called me back to inform that they indeed they had this medicine for my dog. Robert went above and beyond his duties. I am so grateful to Robert and Walgreens in Springfield that helped me. I just wanted to personally thank Robert for his assistance and my dog Sammy says thank you also.
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March 2022 by Marc Clemente
nice store, good friendly staff.
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March 2022 by Victoria Million
I can always find what I'm looking for.
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August 2021 by Sheldon Gay
if I could give 0 stars for this pharmacy I would terrible communication have no idea what they doing gave me the wrong medication couldn't find my medication kept saying my prescription was expired even one time I have my doctor on the phone letting them know we faxes over my prescription couldn't find it utterly disgusted with this pharmacy walgreens on South Ave and Leland do not give these incompatant individuals your business you have been warned