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August 2023 by Truong Vo
I stopped coming to this location because there’s this guy that’s always filming himself and others at this location. Especially while he’s at the atm. I brought this up to an employee but looks like management doesn’t care.
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July 2023 by Donald Tumminelli
Great bank great customer service
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May 2023 by James Zebrowski
OSCAR HELP ME ON DE IN OUT. Thank you QUICK FIX !!
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February 2023 by Susan Chevalier
FIX THE DA*N MACHINES FOR CONTACTLESS LACEY BRANCH IS THE ONLY ONE WHO HAS EVERYTHING TOGETHER!! THIS HAS BEEN MONTHS AND MONTHS NOT WORKING!!!! LEAVING CHASE BECAUSE OF THIS
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January 2023 by Bill
You don’t wanna bank here or any branch with Chase. Anthony Maffucci said he will call you back regarding hold on one of their customers $ they are holding hostage. Sounds like same old bull&@“ about the company (Chase) now he is off today customer still waiting for the $ to go into his account. What a joke
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December 2022 by James Mitten
Chase Bank and Staff are excellent. If you have any problems or questions, the Branch Manager will call you at home. Hard to believe but it's true. Great bank. Thank you
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July 2022 by Gregory Gioe
Look it's a bank, it's not exciting, it's not sexy but it is important, and compared to the other banks in the area (Bank of America and TD) Chase is amazing. Always accomodating and very polite.
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May 2022 by Claudia Estella Covian
The bank tellers are amazing. The branch manager NOT so much. I deposited a check that was put on a 10 day hold. The money was deducted from the issuers account. After she or they called Chase fraud prevent depart and they found she wasn’t not able to do anything on her part. I made the call myself to the fraud prevention department where one of the agents did what she should have done for me so I did have to do her job. I may not have millions but I have been a customer for sometime now. I will be closing my account as soon as this is settled and opening with TD! As she said to me with her 20 years experience she had never heard of TD Bank had suggested as a service they provide for their customers and when I said to her I was closing my account all she could say I am so sorry to hear that. Well I am sorry to hear that with your 20 years of banking experience and my 0 I did your job in 5 minute phone call.
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September 2021 by Kirk Bonhard
I wanted to write a review about the great experience i just had with Chase messenger. it was my first time and agent ^JS helped me. im not going to put all my financial information out there but this person was amazingly helpful. Chase has always been a great bank for me and always been accommodating no matter what i need. for that, i say thank you!
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April 2021 by Chrissy C.
Wonderful Friendly Staff visited a few times usually very little wait time for customer service, everything always goes smoothly, Very convenient location, Always clean , they follow current covid guidelines.
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December 2020 by Bea Brown
Very friendly and helpful staff. Pleasnt tellers. Very clean and sanatized. Hand cleaner there. Love this bank.
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July 2020 by Kirsten Sciallo
Special thank you to Lisa Tilton for going above and beyond for me during a challenging time. Excellent attention to customers.
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June 2020 by Katie O'Gorman
DO NOT BANK HERE. Never got the 200 for setting up direct deposit. Brought proof of address, which they said they didnt need, then closed my account a week later after i put ALL my money into it, because I didnt give proof of address. WHAT?! OH AND WHEN THEY CLOSE IT YOU HAVE TO WAIT 2 TO 3 WEEKS FOR YOUR MONEY TO COME BY CHECK. IM ABOUT TO LOSE EVERYTHING BECAUSE I CANT PAY BILLS. NOT A SINGLE CUSTOMER SERVICE REPRESENTATIVE WAS EVEN SLIGHTLY APOLOGETIC. DO NOT BANK HERE.
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August 2019 by Todd K
Check holds of 2-5 days AFTER I've been a customer since January with many thousand dollars of transactions. Almost no tellers (1?) and Managers seem too busy to talk. Complete opposite of TD Bank.
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May 2019 by Nick K.
Been going here for years, great bank. Mike Jamison their home lending advisor did so much for me in helping me obtain my first home. Highly recommend this bank.
