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January 2025 by Rob Hamilton
Just had tires rotated and balanced. I dealt with Brandon who was extremely cool. Very nice, was happy to answer all questions I had. Would recommend everyone to buy tires from costco, great service
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October 2024 by David Cronos
Come for new tires and leave with a bent steel rim. Employees don't say anything about it so waste my time going for an alignment and going to a mechanic for to see if I need new wheel bearings when the mechanic shows me the steel rim has a 15 degree bend. Said if I wasn't in a major accident the only way it'd happen is if the tire tech had no idea what they were doing and used the hydraulic press incorrectly.
After I bought a new rim I went back and they agreed to put the tire on new rim and mount and balance it for free.
The car is somewhat better now but it looks like I still have to get a new wheel bearing (maybe due to driving on a bent rim for 1k miles) and another alignment. All this is costing me twice what it should have.
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November 2023 by T.E. Rush
These guys are on the money.Bill did not have the tires in stock.He ordered them and they were delivered the same day.Flawless installation. Very happy with these guys.
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July 2023 by Sufiya Kwaja
Low tire pressure signal came on as I was driving down to the beach. Luckily saw the Costco at the next exit. The gentleman at the Tire Service Center checked all of my tires and made sure the air was at the correct level and checked for any nails. I received excellent service even though I didn’t actually have car serviced. He went above and beyond and was very friendly. I felt relieved knowing everything was checked out as I was driving down with baby in car.
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June 2023 by Julia A.
LONG POST* escalated complaint for the mistreatment, discrimination, & pure negligence of existing members/customer. FIRST & FOREMOST; SERVICE DOGS SAVES LIVES. PSD (psychiatric services are REAL & legitimate service life saving dogs). I've went to my local store with my husband previously many times with my PSD even at this same location before. However, My first horrible experience at the Costco in Manahawkin Costco in New Jersey. I have a 18mo golden doodle psychiatric service dog with the proper training, documentation & proof that's he's specifically task trained for myself. A older middle aged male, The door greeter (Bobby) deliberately refused to let me & my PSD access the store & verbally harassed me about what type of service dog he is, demanded me to show the tasks he can preform in front hot him, demanded the proof / medical documents that he is "legitimate" service dog. He was questing the legitimacy of his service. He did this while there was many many other customers were around. I explained my rights, explained his service & his tasks. I told him he was psychiatric / medical service dog. I explained my dog has had extensive training and he is taken with me everywhere. My dog shouldn't be separated from his handler. I stated he assists in mental & physical health for me. (Which is more different from than just a ESA). I even explained I had ptsd & that my PSD assists me with medical care. He actually told me and my husband that he wasn't a real service dog and he refused to let us in the store. He was yelling at me in front of all the customers. Bobby then went over pager to get a manager who also was not trained in what a PSD is and that she was going to need to go further up the chain to find out if it was okay we could access the store. He was so intrusive, verbally harassed me & embarrassed me in front of the whole store. Bobby did this in front of everyone which is wrong in itself. If he had a problem he should of had us brought to a different area where no other people were around listening to my personal business. I told them that I was so appalled & felt targeted that I was going to cancel my membership. He actually said go ahead and cancel your membership along with other extreme harsh comments. I felt severely discriminated against and my rights were completely violated & as well as this is all against the ADA / federal laws to deny access. I saw other service dogs in the store already prior to me allowed it. But yet, They wouldn't even let me go into the store with my PSD to cancel my membership. So I just walked right to customer service desk demanding to speak to the store manager and that I wanted to escalate my complaint as well as cancel my membership. This whole experience which was almost 1hr long caused a trigger to a panic attack. The associates at the desk got the assistant store manager. She was very apologetic and sympathetic towards the situation. She said she would take care of it and didn't want me to cancel my membership so I was a given $50 gift card & access to store again. Also, she gave her business card & corporates phone number. Apparently the extremely ignorant & unprofessional worker Bobby was spoken to & was taken off duty for the door greeter.However I do not know what the disciplinary actions was taken for him. At the very minimum, the workers of Costco no matter what position (or new hires) need a serious schooling/ education/ training on this issue. I'm continuing to pursue further advocacy and escalation with this situation. This situation could go as far as legal action. However I'm hoping that corporate & the management will take action to provide the proper education & training so that this type of situation will never happen again. I will be the voice & advocate for myself as well as others who are in a similar position as myself. Change needs to happen with this and I will fight for it. Please, People know your rights and advocate fo
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April 2023 by Chelsea A.
Coming from a metropolitan area Costco and comparing it to this Costco, hands down would I choose this one over that one. (But that's a whole other conversation since I'd rather live there than here)Anyway, lots of great pluses about this Costco. 1. PARKINGThe parking lot is huge. Even if during the holidays, you'll have to park farther than usual during busy hours, you'll always find parking. 2. CALMER COSTCOThis Costco is definitely a lot less chaotic than other ones I've been too. Could be just the small town vibe 3. PRICESOkay not sure why but there are often times my mom tells me "_____ is on sale" and I find that it isn't on sale by me. Whenever I go here, the prices are unbeatable, and we love amazing prices! 4. GAS STATIONThere's a gas station at this Costco! But be sure that you're a Costco member, and that you're willing to wait a long while during peak hours (weekends / after work) Haven't had to deal with customer service post-pandemic so I have no say there, but the sampling people here are super nice and give out good samples! My only wish is that they carried more variety of Asian goods like in Teterboro and Edison, but I sense that is location dependent.
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January 2023 by Diane J.
An amazing shopping experience. Excellent quality, great service and wonderful staff to help you with any questions. Definitely our favorite place to shop.
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August 2022 by Madeline Velazquez
Thank you to Ernie T for outstanding customer service. Honest and professional staff.
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August 2022 by Madeline V.
Thank you to Ernie T for outstanding customer service. Honest and professional staff.
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January 2022 by Jim B.
BUYER BEWARE: Do Not buy a Hisense TV from Costco and their so-called "concierge service warranty"!!! I have a 7 month old 55" TV with an internal cracked screen. You heard me right, INTERNAL CRACK. How does that happen you ask, NO ONE KNOWS and Costco refuses to hold them accountable! STAY AWAY FROM THE HISENSE BRAND
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September 2021 by Pat S.
Great store to shop if you need large servings. Nice selection but if you see it and like it, buy it now as it may not be there on your next trip to the store. Like the food samplings as it introduces me to things I would not have tried and now buy regularly.
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September 2021 by Steve K.
Not only is this Costco the closest to my home, but is is also my favorite. Traveling around the country, especially in Colorado, I found this store to be the best stocked, with very friendly associates. They have a excellent hearing center, and appointments are a lot easier, and faster to get than the other store in Mt Laurel, that is a little further out from location.
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July 2021 by Mit G.
Have been a member of Costco for 7 years and frequent this location at least once per month. Great location with easy access to the GS Parkway. Nice selection of products at generally great prices. I have bought everything from tires, furniture, eyeglasses and a multitude of food products. Prepared foods are delicious and make for a nice quick dinner for the family. Front End Staff is sometimes less than friendly and spend more time chatting with each other rather than the customers. Ending on a positive note, indoor dining is back! Had a tasty slice of pepperoni pizza when my shopping was done.
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July 2021 by Kathy W.
The gas guys are dorks and usually talking amongst them selves silly Tom foolery's. I am a victim to only getting gas here since it's so cheap.
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May 2021 by Amanda E.
HORRIBLE HORRIBLE MANAGEMENT. These people are on a serious power trip.. will never be shopping here again.
