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October 2023 by Jennifer Hessert
Thanks so much for a great canoe/kayak tour experience! I liked the instruction, guidance and route! Thanks, Pops!
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January 2023 by William Wheeler
Rented two kayaks for the week. Made the reservation online, then they called me to tell me they would drop the kayaks off and pick them up from the house we were renting. They called ahead of time to let me know they were dropping them off. We’ve been in the kayaks every day, great experience and reasonably priced.
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January 2023 by Kevin Kampherstein
Amazing place. Erin was so nice. Helped us out with our SUP paddle boards when we left our pump at home by accident. They have everything you need from paddle boards to skateboards. Would highly recommend them.
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January 2023 by Ben Johnson
Very helpful to us, especially during a slow off-season day.
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January 2022 by Robert Anderson
Rented a 2021 e-car from Harbor on Saturday 8/14/21 for $1100.00 + within 2 1/2 blocks of leaving the car started acting up motor kept cutting off making the car buck wildly I immediately returned and young man told me it was probably me (?) so I left with the car and it started getting worse on a full charge it made it Pirate Island golf in Avalon and back to SH and only had less than a half charge while driving it went from 24mph down to 15-17 mph when hitting bumps in the road the motor would cut off and on and make the car buck badly having to pull over to let traffic go by finally the last straw was it took 15-20 min to get from 122 st to 98th pulled over called H.O. and got answering machine called 4 times till someone picked up leaving me feel if you break down your on your own. Turned car in early wasn’t safe for my wife and children to be in this vehicle and was told they’ll have a technician look at it no money back or refund
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January 2022 by Peter
Called the number on the door of closed shop at 958 Sat AM to enquire if they were going to be open. I was told yes, definitely 10 to 5. Waited until 10:12, still closed. What a joke of a business.
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July 2021 by Teresa W.
My family and I took a stand up paddle board lesson (6 of us total) and we loved it! Such a fun experience with a great instructor who was very knowledgeable friendly and helpful (especially for us newbies). The whole staff was very friendly. Highly recommend!!
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January 2020 by brian Zane
Awesome staff, awesome stuff. Hooked up our rentals and helped us secure everything down. Told us exactly how not to fall off our paddle board and where to launch ?.Would definitely recommend and use again!Thanks!
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January 2018 by Garry Day
Great experience! My kids (15 and 19) did a surfing lesson with Harbor Outfitters and were up and surfing in no time. Sean was a great instructor and was friendly and courteous. He met us at our beach and was on time. We held onto the boards after the lesson and surfed on. Reasonable rates on rentals....the best in town!
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January 2018 by Rob Frost
Very knowledgeable and willing to work with clients.
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January 2018 by christina bozarth
Lots of daily watersports
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January 2017 by David Thomson
Absolutely the best customer service!From the moment I walked in the shop, they were happy and helpful. I signed up for a surfing lesson with my 11yr old, which they were able to do the next day. Met us on the beach, right on time (unlike the other place which left a large group stranded) with a few boards for us to try out. Pat was awesome and got us both up and catching waves within the hour.We even convinced 3 more people in our family to try.Same great experience for them, in the shop and with Pat.Highly recommended!!
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January 2017 by Ryan Fox
Talk about customer service taking what could have been a negative experience and turning it into a positive!-Staying on 110th and rented a surfboard and SUP for four hours.-Got to surf beach on 110th and were told SUP are not allowed there on that surf beach and that we had to go to 82nd Street.-Called Harbor Outfitters right away to let them know I planned to return it, they not only said that it was fine to wait until I returned the surfboard, but also offered to drive to us in the golf cart and shuttle us to 82nd street with the board or swap it for another surfboard.-Although I declined (little far and I don't surf), they were waiting when we returned at the end of 4 hours with an already refunded return and a friendly apology. Amazing customer service. Would definitely return!
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January 2011 by John Wall
We took a kayak trip this week on the sound side to the south of Stone Harbor. The trip launched from the docks at Dad's Rentals down toward the Wildwood end of the island.Our group took 3 big kayaks - A dad and his 6 year old son, me and my 5 year old daughter and our wives and a 4 year old. Our guide, Jason, was patient and knowledgeable. He made sure everyone was comfortable, set the appropriate pace and made a point of showing the kids some fun wildlife.We stopped out on a sandbar and hunted for shells, found a horseshoe crab and enjoyed the views.A really nice morning trip.
