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December 2025 by Michael Szczepanski
Recently purchased a new Ford Ranger from Echelon Ford. The sales team was friendly and listened to what my needs were for a vehicle before suggesting the right Ford vehicle that fit my needs. Jennifer, sales consultant, Joe, sales manager and Gavin, F & I manager were a pleasure to deal with.
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December 2025 by Matthew Wright
Took great care of my vehicle with fast and solid service.
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December 2025 by Giovanni Sparacio
Echelon General Manager, Chris Costello and is team sales and services are 5 Stars rated,
It’s the only dealership the could make the deal to buy my F250 with zero stress and transparency there service when I take my truck to the dealership is unmatched in the automotive industry definitely customer service They care 5star rating.🎄🎄🎄🎄🎄🎄🎄🎄
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September 2024 by Jim Barron
Echelon Ford is a great dealership to purchase used or new automobiles.
The service department is also a trusted and valuable part of the Echelon Ford Team. I have been dealing with them for over 40 years now and will continue to be loyal customer.
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September 2024 by Joe Zielinski
Great sales and service staff. I and my family have been dealing with Echelon Ford since 1983 and we wouldn’t go anywhere else. 5 star dealership !
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September 2024 by Robert Menta
Great dealership. Best personnel. Great Service. The best dealership I have ever dealt with
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September 2024 by Michael McWilliams
Echelon Ford service department is excellent. Representative Christina Filing is knowledgeable and extremely helpful. It is why I keep going back.
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September 2024 by Ryan Godfrey
Chris Cole is the best car salesman in the entire industry. He is the exact opposite of the stereotypical salesman and does not think of himself while he is trying to meet the needs of his customer. The Ford corporation should capture his skill, essence, and professionalism in a bottle and teach it to the rest of their salesforce. The entire industry is tainted with sales managers teaching salespeople how to think of themselves while pretending to think of the customer. Chris Cole is the exact opposite of that and if you're going to Echelon Ford he's the first person you should ask for and you can thank me later. If you live 4 hours away it would be worth driving to echelon Ford to deal with Chris Cole.
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September 2024 by Daniel Defeo
Day 2 of the saga continues ford is still refusing to fix my car and now the service manager was disrespectful to my wife and made her cry because they refused to fix my car knew I should have bought a Toyota
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September 2024 by Cindy Caffrey
The Salesman took as much time as I needed to completely explain all the bells and whistles of my new car and it made the transition so much easier. I am very grateful! Thank you Chris!
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September 2024 by Anthony Delconte Jr
I recently had my car serviced at Echelon Ford. They did a great job. Very satisfied with the service advisors and the entire service process. I highly recommend them.
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September 2024 by j walls
Well first off, you could have come down a bit of the asking price..even if it was only a couple of hundred dollars. Second I was a repeat customer, so I should have been given a bit of extra incentive for the purchase. Third, you took ample time to deliver the vehicle, instead of returning in the morning which I suggested. And there is still hard water stains all over the Truck, including the windows. Fourth, and now it seems I'm being cheated out of 3 months & 4,000 miles of warranty that was included with the 'Blue Certified Pre-owned'. So that really disturbs me. As for Robert, he was great. Don't think he really made a effort to reduce the price. I know you have a business to run. That said, I will return if the need arises, not certain that I'll make a purchase unless I'm treated with the decency that I believe I've earned.
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September 2024 by Greg Koellner
Echelon Ford is an excellent dealership in New Jersey. It's where I bought my 2020 f-150 and the service on the day of the sale is extremely great I actually got a good deal from there. Since then I take my truck there to service my truck for oil change and was always great. My recent service I had to get the routine oil change and told Christina the service advisor the my driver side taillight was out. I actually found out by a friend two days before the service and the timing was good. Once the tech looked at the lights and including the entire truck for any other issues. Christina came to me in the waiting room and told me about the lights and the estimate price increase with the oil change and I gave the green light to do it. She also mentions my brakes were still, ok and I ask when the next time when should I change my brake and maybe the following service. I had my truck for almost four years and I still have good brakes. I hope someone at Ford Motor company also sees this comment cause they make good quality trucks seriously, the f 150 has great air conditioning heating, motor and brakes. Ford is the best automaker in the world. And echelon Ford is also the best dealership in the state of New Jersey. I highly recommend echelon Ford to buy and get service and I recommend Ford in general.
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August 2024 by Kevin Gallagher
Great experience
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August 2024 by Pete DiAntonio
Fantastic Dealership Chip Santo Chris Costello Rich Elkins And The Entire Staff Are Great. Service Department Is The Best Around
