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June 2025 by Kacee Hill
People are always friendly here
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June 2025 by John J Sheridan Jr
Terrible/ hey take all items that would sell the next day for a dollar and price them again in the back so you have to pay more and they tape boxes closed so you think you are buying new but it isn't and the manager lets his friends go in back and pick merchandise before it hits the floor and they tape dishes together and hide the damaged ones underneath and they over price anything that seems to be in good condition
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May 2025 by Lee
Rude staff. Store manager no better.
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July 2024 by Heather Lee
Great store, lots of options from clothing to household goods!
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June 2024 by DL Hawkins
Great staff and huge variety
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June 2024 by C EMW
Saw an item priced $3. That same item I found at Dollar Tree lol This Goodwill is very overpriced
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May 2024 by Beth Buswell
Normally we have no issues with this place but today broke my heart. We were in line (farthest from the door). This line was constantly to the back of the store. I don't know if he was a supervisor or Manager but he would not help our poor cashier nor would the associate he had asked to replace him at the next register over. They both saw the length of the line and did nothing to help our line's associate. How inconsiderate and disrespectful to her. Whitney, if you see this you were amazing. I could tell you were overwhelmed and needed a break but you still managed to be kind and personable. When you decide you've had enough of this disrespectful behavior and need a personal reference on your resume hit me up.
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May 2024 by Doug Osborne
Went in on my work break to get a few things for my classroom and a employee walked up to me and was extremely rude. Placed the items was planning to purchase on the floor and walked out. Will never go there again.
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April 2024 by Rick M.
Great thrift store, very clean, organized well priced ( great selection) All staff are nice, very helpful, no one rushes you Crew are always picking up clothes & handlers off the floor, they have pride in their store Always thank me for donations & purchases All Goodwills in snj should be this good, they are poor
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April 2024 by Zulemy
You know you’re in the ghetto when you’re being asked to show receipt. The place wasn’t bad. I did notice that one of the cashiers opened up a 10 or less lane however these entitled Asians of NJ had to ruin that for us following the rules. Maybe more signs on where the line is would be helpful. Loved all my purchases.
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April 2024 by Danielle Hearon
If you want broken furniture, or stained clothes... but you REALLY wanna pay over retail value, this is your place. For 7.99, you can get a used 5-below shirts, and 5.99 gets you a broken mug! Win!
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April 2024 by john Bellan
MY EXPERIENCE AND OVER A YEAR OF BAD REVIEWS READ!
This store has gotten so out of hand with their pricing it is crazy. The prices have double then tripled over the last year on their DONATED items. Mid grade jerseys 60 dollars are you for real the same one sells online new cheaper. They are trying to take advantage of growing trend of thrifting but have nuts with blindly pricing items. When I asked the manager once why a print was 200 dollars he just said “huh they must have marked it down” and kept walking. The amount of quality items making it to the floor have dropped in order for the store to sell them online. Save your time with this place it is a rip off.
Also looking through all the feedback here it has been said for over a year complaints about rude staff and over priced items. The response is always the same from goodwill. “We will talk to management at this store” but still the same complaints. It seems like that is an auto response to appease the writer of the review as well as make it appear that action is being taken and changes are being made. But none are!! GET RID OF THE AUTO REPLY and do something about it.
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April 2024 by Kimberly Mason
Every time I've been here I found what I needed n more.Great place for clothes...
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February 2024 by AnneMarie Bailey
Look at all the negative feedback this Goodwill location keeps getting about inflated pricing and poor customer service. They keep replying that everyone's feedback is so important, and how they strive to do better, yet they implement no changes. I stopped shopping here over a year ago due to the same concerns others report, I decided to give it a go the other day thinking "maybe it's changed"... It hasn't. Also, repeatedly saying our money goes to fund thier GED program, great! but let's not forget we are in a time where we can see things like a company's revenue and profit. Clearly the responses from the company are ingenious. Their location is the only thing working for them, being on the pike gives them the traffic of one stop shoppers, they are losing repeat customers.
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February 2024 by Kyle Flatley
Suzette has an issue all the time it seems, time to replace some staff ?
