TD Bank in Stratford is known for its friendly and professional staff who provide excellent customer service. Customers appreciate the polite and patient employees, especially mentioning a representative named Safia, who is consistently helpful, kind, and attentive. Safia goes above and beyond by making calls to find solutions, setting up accounts efficiently, and following up to ensure customer needs are met. The staff, including senior representatives like Mrs. Ruthie, are recognized for their kindness and clear communication, making customers feel understood and valued. Visitors often comment on the pleasant greetings and smooth experiences whether visiting in person or using drive-thru services. Overall, the bank’s friendly atmosphere and dedicated employees create a positive experience, with customer service being a key reason why clients continue to return.
