Investing near Succasunna, NJ

“I went to the Succasunna location to take care of some banking business for my elderly father. I needed to get a Power of Attorney ASAP and was a bit confused about banking procedures in this regard. The Branch Manager, Jessica Thompson, met with me, explained what needed to be done and referred me to Ruben Caban, to get the necessary paperwork done. Jessica and Ruben were great and addressed all my concerns. Not only were they super efficient, but every manager out there should take lessons on how to deliver customer service from Jessica: polite, gracious, attentive, friendly and reaches out to the customers. A++ JOB!!”

“I would like to recommend Mr. Julio Hoyos Tax services, him and his staff have been excellent with me. From the moment I called the office until the day that they completed my taxes Mr. Hoyos and the ladies at the office have been wonderful explaining the process. I needed someone who I could trust with my international taxes and I have been blessed to find Mr. Hoyos, he is honest and a professional in what he does. I am thankful for their services and I would continue working with this company.”

“I was hacked in early April, it was a mess. Chester PNC was incredibly helpful and acted quickly. Another local PNC not so much. I also, now use this particular bank for other financial needs. The staff is easy to work with, kind and considerate.”

“The staff members are helpful and friendly. We have received excellent service over the years and have stayed with this bank largely because, when we need it, it has a convenient in-person branch as well as plenty of ATMs. Some of its processes are slow, which is why I gave it a 4, not a 5, star rating.”

“Back in Sept. I went to the Dover branch to get a document notarized. This was in order to close out my deceased mother's account. The Wells Fargo Estate Care Dept. had all the required documents but needed this one notarized. The process was complicated by the fact that there was no estate account set-up. I went there expecting to get the notary stamp and continue to wait on the whole drawn out process. I met with Roberto Burga who not only notarized the document but took the time to look further into how to settle the account. He called up the Estate Care Dept. and knew the correct questions to ask in order to get this resolved. He was persistent was able to get approval to process a check to me for my share of the estate. My siblings then just had to go to their branches and contact Roberto who then walked the other branch managers through the process. Both Roberto and the bank clerks were pleasant, helpful and professional. Thank you so much for your help in this matter.”

“My son was the latest victim of a scam using his debit card. This can be scary for a teenager just starting out! He sat down with Brad at the branch & my son was put at ease with the immediate steps that Brad took to secure his account and issue another debit card on the spot! Thank you Brad, you just modeled to a young man what responsible business practices look like! Couldn't give 5 stars since the fraudulent charge is pending and they couldn't dispute it before it clears the account. Will have to put in a dispute when the scammers get their money..that part is unfortunate.”

“Was at njmvc they want a recent bank statement. Went in without an ID gave two young gentlemen my ssn told them the name and slight history of the account and they saved the day went back to njmvc and got my ID. Thanks to those two young gentlemen. Thank you”