DUXIANA Summit offers a luxurious experience with its DUX® Bed, designed to provide a restful and rejuvenating sleep. Customers highlight the quality and durability of the therapeutic mattresses, which are made from advanced technology and materials that last significantly longer than typical beds. The shopping experience at DUXIANA is praised for its knowledgeable and attentive staff, particularly a salesperson named Josh, who offers assistance without being pushy. Many customers appreciate the helpfulness and responsiveness of the service team when addressing any issues, such as mattress defects. One customer noted a smooth replacement process for a defective mattress, receiving a new one quickly and with great support. DUXIANA also frequently offers promotions, such as discounts and free delivery, enhancing the overall buying experience. While most customers are very satisfied with their purchases, some have noticed differences in comfort between older and newer mattresses, but the brand’s commitment to quality and customer service remains consistent. Overall, DUXIANA Summit is recommended for those seeking a premium mattress and excellent customer service, ensuring a great night’s sleep.
We stumbled upon the Keetsa store in SoHo while researching king mattresses and wanting to try some in person. Shane offered amazing advice and service, he was knowledgeable about the brand products and mattresses in general. We didn’t feel rushed or pressured to shop. It was a great shopping experience!
May 2024
Very enjoyable shopping experience. Josh was one of the most knowledgeable and helpful sale people I've come across in any industry, and he wasn't pushy on top of that. Can't wait for our delivery to arrive!
October 2023
Very happy with our purchase, we went with the Tea Leaf Supreme. Shane was super knowledgeable and helped us find the right mattress for our sleeping style.
