BZ Dependable Plumbing & Heating Inc. is a Bergen County based business committed to providing reliable and quality service. The company prioritizes treating customers' homes with respect, ensuring technicians arrive in uniformed vehicles easily identifiable by their logo. Protective shoe covers are used to minimize mess and homes are left as they were found. Customers praise the company's professionalism, punctuality, and responsiveness. They highlight the efficiency of service, with some experiencing resolution of issues within 48 hours. The staff, including the owner Bryan, is known for being clear and detailed about the scope of work and available options. Technicians like Louis and Harry are praised for their punctuality and for sending ETA alerts on their arrival. They are described as professional, neat, and thorough, thoroughly testing for potential leaks and backflows, and ensuring jobs are completed to the highest standards. The company is recognized for going above and beyond customer expectations, providing a positive overall experience, especially during emergencies such as water leaks. Customers highly recommend their high-quality, expeditious work and are very satisfied with the continued excellent service they receive.
Showed up on time did the job told me ahead of time if there were any issues that needed to be addressed team was great and finished job looked wonderful!
July 2024
The technician Luis is very friendly and efficient. He did a great job and I will reccomend the company to all.
July 2024
Service was great
The charge was astronomical, considering the work that was performed
