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January 2023 by anthony gerard
Alana is the best! Cedar Lane Furs remodeled my Blackglama mink coat to a mens hooded bomber jacket to perfection! Thank you for a great experience!
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December 2022 by Sonya Morris
Great ?? service ???
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June 2022 by Leeba Bell
I am using this establishment for the first time. I have had furs for 30 years and have found that not all places are considered equal. The last place that I consistently used closed down during Corona. I tried a couple of other places during that year and a half for repairs and storage. My furs really needed work after that! When I walked into cedar lane furs I was immediately impressed with the customer service and knowledge of the owner. I'm grateful to the owner for relating to the fact that my furs are sentimental to me and for her commitment to doing whatever she can to get them repaired and useable. I am looking forward to getting my furs back in the winter.
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November 2021 by Levi Osinsky
Been using Cedar Lane Furs for years, always a pleasure working with them.
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November 2019 by RUAGoodNurse
It is amazing how one review has the power to completely ruin the reputation of an otherwise reputable company. This is especially true when a company only has 2 google reviews - which is the case at the time that I write this review. I am neither a family member nor a friend of this owner. In fact today I used this vendor for the first time! Based upon the one horrible review posted here along with the photo which is supposed to be part of the negative review, I almost did NOT go to this establishment. However this store and its owner had been recommended to me by a friend so I decided to try them out despite the review. DO YOURSELF A FAVOR AND VISIT THIS STORE before you lend full credence to the negative review posted by JMBZ. Visit this store and meet the owner and give her a chance to show you that she cares about the customer and is interested in helping and willing to answer questions. I know that JMBZ's review was posted a long time ago and was more allegedly about a parking dispute than it was about he quality of this establishment; however when you google this store the bad review is sadly prominently placed. These facts may very well sadly dissuade a new customer from trying this store for the first time. I wish the owner would encourage her many long standing customers to post their positive reviews here. I also the owner would write a response to JMBZ's negative review. However, if many of your long standing customers are older now they may not be part of the "posting generation". Accordingly, given that there are only two google reviews posted for this business owner (now mine being the third), I encourage those readers looking at google reviews to give this owner and her establishment a chance; then see if your experience is a good one. If it is, then take time to write a brief google review as we should support local businesses if they are deemed worthy. Thanks for reading this review and I hope it helps people looking for a local fur dealer, cleaner, repair and storage business to decide to give this wonderful business a chance. I hope all our future experiences with the vender continue to be positive.
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August 2019 by Louise L.
Are you sure you don't have a higher rating? Because if there was one, this small, beautifully appointed salon, deserves it. In an age where online shopping has almost become the norm, it could never beat getting out and shopping here. This place is "just what the doctor ordered!" My husband recently surprised me with my birthday gift, a beautiful sheared mink reversible coat! He wanted me to have it on my birthday and asked the owner, I think her name is Ilana or Alana, what to do about fitting it for me. She told him to take the coat and I could call any time to make an appointment for whatever alterations might be necessary. My husband of 34 years knows me very well and when I tried it on, it fit beautifully. I could have just kept it the way it fit but when I called the store to tell Ilana how much I loved the coat, she insisted that I come in so she could see it on me and tweak (her word) it, if the fit wasn't to her satisfaction. I was so surprised by her invitation that I came in a few days later. When she saw it on me she was very pleased but pointed out how the sleeves could use a slight amount of shortening. Even though I agreed with her, I thought, "Is she just trying to make some additional money on some minuscule alteration?" I guess I was used to other places that charge you for everything. I asked her how much the alteration would cost and with a beautiful smile on her face, she said "Nothing!" "It's not that we don't charge for alterations, we don't charge for something as simple as this." I am so thrilled with the coat and the way my husband and I were treated at Cedar Lane Furs that I would not hesitate to recommend this shop to anyone. I can't wait for next year's birthday! Oh, they also have storage on the premises at very reasonable prices too. I obviously can't say enough good things about them and the owner Ilana.
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March 2019 by JMBZ
Today, on 6/23, I was waiting for a parking spot, with my turn signal on, which happened to be in front of this particular establishment. As the person was pulling out, a black Nissan SUV cut in front of the car, nearly hitting us. The woman got out and went into the shop, as we were calling out the window that she almost hit us and took our spot. She came out, carrying fur coats and slowly started loading them in, staring at us, with an employee of the store, laughing. We stated we were waiting for the spot and there was a handicapped person in the car and they could not walk far. What was the response? "We don't care, too bad". Too bad? No, what IS too bad is you are employing a nasty, arrogant and cruel person who does not belong in retail. We stated we were calling the police and the response to that was 'good, call them!' So, as we waited for the police, the employee and this customer were pointing and continued laughing while the employee was smoking a cigarette. Beyond disgusted, but not shocked. Seriously, how ignorant do you have to be to cause a scene RIGHT IN FRONT OF THE STORE YOU WORK AT? Stupid? I'd say so. So, I've included some pictures in this review just for clarification and to call out two people who have no care or concern, but for themselves. Best part of this? Customer was blowing kisses and waving at us as the employee was laughing some more. Keep it classy, people!
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December 2018 by L L
Have dealt with a few fur dealers in the past but NONE could compare with this place. The owner was totally upfront with me about everything. Her prices were extremely competitive and was very willing to listen to me throughout my lengthy visit; which resulted in the purchase of the perfect garment. I usually don't enjoy recommending anything for fear that I would recommend something that someone else might not like and I rarely put a recommendation down in writing. But I was so impressed with this smaller, family-owned shop that I have no concerns about giving it a 5 star rating!
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June 2013 by Doug K.
I had read a few very good reviews about this place, so I am deciding to promote her business here. I took two minks and a beaver in to be appraised and found the owner (can't remember her name and can't make out the signature) to be extremely helpful and knowledgeable about the style of my aunt's furs. She seemed very honest about the the actual worth of the coats, and what I could get for them. Also, gave a lot of good tips on how to sell them. I couldn't believe that when she realized I parked in the street kind of far away, she was kind enough to allow me to drive around to the front of the store and bring my three coats out to my car! Superior customer service in my book!! Can"t remember if she just appraises furs or purchases too.. Worth a trip to find out!