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January 2024 by Rosanna Reyes
I would never rent from anywhere else. The staff is friendly and the vehicles are great. I want to take the opportunity to thank Eric from the Teaneck, NJ branch. He is such a great representative of your company. Always courteous and professional.
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January 2024 by Joshua Goldstein
Easy to work with in person. Difficult to contact local branch.
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September 2023 by Cynthia Kneisler (Cyndee)
I thought enterprise was a rental place. I need to have my ford repaired and my insurance paid for rent a car. I had to give 50 deposit, returned car to auto body shop. I was told someone would come get the car. I received the credit of 50.00 from deposit.On Friday of last week I went into my bank app to see enterprise helped themselves to 58.00 of my money. I call office in Tenafly and he said it was for the tolls. The rep tells me I was on garden State Park way and the turnpike. I he made a point to say it time stampI said when you rent a car to a clients to you write down the beginning mileage and before you take car back to you write down ending mileage. Reps says yes. I then said will for the week in a haft I had the car that should clue you I. That the tolls were not me. It may have been from someone who rented the car before me. Or a rep when he went to pick up car at auto repair shop could have went on a driving spree.I said you just took my myand never said a word. Long story he will not give me back my money. So, I called my lawyer and he said I will get what was taken and triple that number.I am getting to call the enterprise in Teaneck as as questions. How do you like that. I get accused of saying I never did.
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September 2023 by St0ss Neggab
Too expensive. Policies too rigid. Closed on day of return. Had to pay extra day. Took 20 minutes to return car. I had a ride home at 12:30pm, car was due at 11:30am. They could not bend return time policy for an hour. Would have charged me yet another day. Don’t use - use a competitor.
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August 2023 by Edwin Mosquera
Great customer service. They got to me very fast and the car was better than expected. I have yet to have a bad experience here and when a car I reserved in the past wasn't available they upgraded my vehicle at no cost.
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July 2023 by Mery Mustafa
The very best! Brian F. was excellent!!!! Amazing customer service. I was in and out both times. Brian was so kind and drove me to the bank before I had to go get my car at the auto body shop. So helpful. I 1000000% recommend this location !!!!
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July 2023 by Barbara Balzano
This Enterprise location was perfect from beginning to end!The facility was sparkling clean. The staff was professional and friendly and a pleasure to work with. I took my car to Henry's Auto Body in Bergenfield (a great place to have your car repaired!!)I will definitely use this Enterprise again and highly recommend this one!!
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July 2023 by Simone DeVone
Easy process and very courteous staff! The premium car I booked was clean although a bit scratched up on the outside.
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July 2023 by David Graetz
Ray and others were great. Fast, attentive, knowledgeable, polite.
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May 2023 by Erum Waheed
Spare yourself. These little boys are a hot mess. They don’t ever pickup and if they do they have you on hold forever. They’ll tell you they have a car for you and you show up and there’s nothing, they also gave up my reservation to someone else without informing and they told me to come in on Saturday without telling me they close at 12. Who does that?? I’ll never come back here again and can only hope their incompetence doesn’t put anyone else in the situation they put me in. Good lord.
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May 2023 by Rufus Moore
Family and l Enjoy the car...Enterprise staff was very helpful.
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March 2023 by R.L. Brazil
I have renting at Enterprise in Teaneck for 10 years. Never had a problem. Sales agents are professional and courteous
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February 2023 by Beata Pieczara
I was given extremely dirty car. It smelled like somebody was smoking in cigarettes for months. Initially the stench was not obvious, since ventilation was running and door was opened durning renting process. Also the company has no smoking in the cars policy, that is what I was told when renting , so what can go wrong, I am receiving clean car smoke-free and sanitized! Once my rental was parked for few hours horrible smell was overwhelming. I had to drive with open windows…when I called the next day to inform about the problem I was just told that they are sorry. Car was also dirty, I wiped sticky steering wheel and part of the dashboard and found black residue on cleaning rug. Also discovered that oil change is required sign is on. All week I was hoping that this sign was on not for very long and my rental will not brake down.When I was returning my car I noticed that some customers are more lucky than me and are given much better quality cars for the same purpose, driving rental while their car is in repairs…there was another person returning her rental and getting lift back to her repair shop. I was shocked to see how clean and comfortable was her car…. I wonder how did I get such a poor service ?I hope I don’t have to use this rental site. If my car ever needs repairs, I will just find another repair place, so I don’t have to use this enterprise. I just don’t trust them and I feel like they don’t care for some customers….once others are more important and receive better treatment
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August 2022 by Valeria E.
Everyone here was super nice, but my rental was handled by Justin who was very professional & thorough. The car I was given was very clean, maintained really well, and drive great! Thanks Justin for all your help!
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June 2022 by CT Sinha
Smooth transaction at Enterprise in Teaneck. The gentlemen I met were all very courteous and helpful.
