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June 2023 by Jacob Toboroff
After being a loyal member of Chase bank for years, I was extremely disappointed with the terrible customer service. I needed to open a new account and I was waiting nearly 30 minutes before I finally realized that this branch has no regard for customer service. I don’t recommend anyone to visit this branch in person and instead should use the app.
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November 2022 by JungSub YOON
Daniel Moon is the best private client banker. He has plenty of knowledge about finance and bank services. He is always kind and give me great help.
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July 2022 by Suzanne Joshi
I can’t get a live person on the phone. If you need immediate help, no one is there.
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March 2022 by Sofia Fry
Highly recommended
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February 2022 by Luke X
Parents have been working with Kenneth Potts for many years now and I recently became a member of Chase Bank. Kenneth really is great at what he does and is essentially our family banker. Much appreciate his superb customer service and his genuine care. Will be a customer here for many years to come.
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February 2022 by Luke X.
Parents have been working with Kenneth Potts for many years now and I recently became a member of Chase Bank. Kenneth really is great at what he does and is essentially our family banker. Much appreciate his superb customer service and his genuine care. Will be a customer here for many years to come.
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December 2021 by Duby1 Duby1
this branch never, absolutly never picks up the phoneIm rolling out, to real service
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December 2021 by H G.
Not One but TWO ATM machines unable to dispense cash on a Friday morning at 8 am during the holidays. This is completely unacceptable and proves that your staff are not doing their jobs. Unacceptable!
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March 2021 by S Han
I brought my 9 year old to this branch for her very first bank account and to deposit her piggy bank savings. Totally regretting that I did as I’ve never met a bank personnel so unpleasant, unable to provide info we needed and much too eager to direct us to online services when we were sitting right across the desk from her! I thought it’d be a good, first, banking experience for my daughter, but perhaps such thing with Chase is only possible when you’re dealing with “$50K+”.
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October 2020 by Rafael O.
Great people, always ready to serve; outstandingly.
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August 2020 by Leonard Katsel
Highly exceptional staff, very warm and welcoming. Staff goes above and beyond to help with any needs. They provide excellent tips with banking and cutting cost.
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August 2020 by Mercedes P.
As always Mr. Potts comes through!! As a private banker, he provides exceptional service and goes above and beyond. I have been his client for years and my relationship with Chase is based on his outstanding performance!
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February 2020 by Xhemi
Chase Bank the worst!!!!
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January 2020 by Sachin J.
Tim Park is the best private banker. Ever. Really enjoy him. Recommend him highly to anyone seeking a banker.
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September 2019 by jon t
Opens at 8:30 but don't believe that no actual attendants that could but help you with your account. Not until 9:30 shouldn't be open if you can't help your customers until 9:30
