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June 2023 by michelle lim
Pharmacists and associates are cordial, respectful, and carefully listening.
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April 2022 by The Critical J.
PROS: This cvs i sometimes go to if I'm desperate. Located close to my home its a quick and easy process to just go in and make a purchase. Staff is always nice and the place is always clean CONS: The lot is very small and is shared with the diner and wine store while their selection is very small cause it's the smallest cvs in the area OVERALL: If you wanted something quick and basic go here, but if you want a larger selection go to the one in Cresskill
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February 2022 by Chuck. W.
Poorly managed. Stood in a line this afternoon at the only register that was open with employees milling around behind the counter. No indication from staff why they couldn't open The other register. The manager showed up to deal with the problem the person who was holding up the line was having. No show of courtesy from her to the people standing in line who had been waiting. When I finally got to the register and paid , the cashier says "no problem". That Truly annoying phrase seems to have become routine. Don't know what the hell it means. Is it "I didn't have any problem doing my job"? Whatever, it needs to disappear. Bottom line, someone in management who is competent needs to do some retraining.
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January 2022 by Google user
Manager is rude. I just said I wanted to pay with cash and he started yelling at me that whatever I want to do is fine, \\\"cash or credit I don't care whatever you want\\\" in a very rude way. I asked him politely: why is he upset and yelled at me again. I will definitely avoid him at the cashier and wait for someone else next time
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January 2022 by Karen Tokashiki
Manager is rude. I just said I wanted to pay with cash and he started yelling at me that whatever I want to do is fine, "cash or credit I don't care whatever you want" in a very rude way. I asked him politely: why is he upset and yelled at me again. I will definitely avoid him at the cashier and wait for someone else next time
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September 2020 by Toni K.
Awful customer service. The employees ate not nice. Go elsewhere. I wish I could post 0 stars
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August 2020 by Jennifer T.
This pharmacy is so diligent and helpful. Everyone is so polite and caring. Would def recommend
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October 2019 by Nancy K.
If CVS in Tenafly is a representative sample of CVS stores , do not pass go, do not collect $200, just sell the stock. Except for the pharmacy, the customer service is god -awful! The prices for sundries and non - prescription meds are much higher than other local stores - so their coupons are a scam to make you think you are saving when really you are overpaying even with the coupons . As an example , Dove spray antiperspirant cost $9 and change at CVS Tenafly yesterday . With a coupon I paid $6 and change . I bought it for $4.99 at ShopRite in Englewood ! Same product ; almost half the price! No coupon, no hassle , no nonsense CVS seems to be moving toward self checkout, which can only improve the current status of customer service and increase their profit margin . I do not know what the employees get paid, but whatever it is , it is TOO MUCH!
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April 2019 by Cynthia M.
Worst costumer service in the pharmacy department. Always gave my mother a hard because she was Spanish speaking. According to them they dont accept coupons for medication. I work in a medical field and deal with pharmacy all day long . I always help my patient getting them coupons when they have insurance. My nephew doesn't have insurance at the moment . I myself took the time to help find a coupon to help with price for Tamiflu. Which we known it's expensive. They are the only pharmacy that doesnt take coupons. Ridiculous staff. So much for costumer service and taking the extra step for our costumers
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February 2019 by The Great Artiste
Older Pharmacy smaller store. Pharmacy Department has poor layout because counter is right by rear entrance. You have to stand in line right by where people enter. It's awkward.
