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January 2024 by Townsend Maier
These guys are great: easy to deal with and accommodating. I always come here when I need a rental.
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September 2023 by Cynthia Kneisler (Cyndee)
I thought they were great. I received my deposit back. The two days later they took out 58.00 out of my checking accounts. I called the Tenafly office and they said it was for tolls. I never took the car anywhere. They said I was on gardening stat parkway and the turnpike. I know they are lying because the have to record the beginning mileage and ending mileage. That should clue them in. I truly believe that someone from auto body shop or enterprise employee went joy riding on my dime. I would be vey careful with this company
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September 2023 by Erik Ralske
Excellent service from sales agent Drew, who not only picked me up and dropped me off at home, but took care of the rental which turned out to be a brand new car with 60 miles on it!
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July 2023 by Theresa Repole
Joe made renting a vehicle like a walk in the park. Absolutely seamless!! Thank you for your kindness. If you have to rent a vehicle for travel or an insurance claim, Enterprise in Tenafly is the best! Highly recommend!
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May 2023 by Stephanie Pottick
I've been meaning to post a review for a while. Every experience I've ever had with Enterprise in Tenafly, NJ has been a superior one. Customer service is excellent, and I've gotten some good cars. Last time I was there in January Jair Rendon, the branch manager, was super helpful. Would definitely recommend this location.
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May 2023 by David Marino
All went as planned and the car was fine. I was picked up at the body shop to start and end my rental. Nothing but the best for the crew at the Tenafly location
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February 2023 by Arie Matsliah
Always great service. On last rental I forgot an item in the car, Jair hrlped locate the car few days after returning it, and recovered my item. Exceptional service. Thank you.
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December 2022 by Cat Durakis
I hate that I’m posting this, but I did not have a good experience at this location. I had to return different vehicles due to tire issues:Vehicle #1: front tires were bald (see picture below) and no washer fluid at all - I had to stop and put it in myself when I couldn’t see on Rt 17. Swap carVehicle #2: I was advised that if the tire light went on, it’s probably due to the weather and to put air in it…. Bring to my husband’s shop (Midas) and there is a nail through the tire and into the rim, it needs a new tire. I was told to bring to a Mavis, or bring it back. Swap carVehicle #3: seemed fine at first, but then the tire light went on. I brought it to my husband’s shop and turns out the rear tires are as bald as the first car, and the front brakes are shot.At this point my husband is furious, calls Enterprise and ends up getting into a screaming match with whoever was on the other end.Vehicle #4: After my husband called corporate, I brought it to the Enterprise in Paramus, NJ on Rt 17 and Matt could not have been nicer. He put me in a SAFE vehicle, and today helped me when I was too nervous to return the car to the Tenafly location because of what had happened.I’m giving two stars because of Matt’s redeeming, terrific customer service and professionalism, so you owe him a ? or two.
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August 2022 by Leneper Velasco (Leneper Magalona Velasco)
Used to have good customer service but totally recently.
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April 2022 by Michael Lewis
These guys are great. I use interstate 9W as my collision shop and these guys work closely with them. They pick you up, drop you off and work hard to stay inside your insurance allocated amount. They didn't have the car they promised me and gave me a BMW at the same daily rate.
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April 2022 by Sunny K.
This is the first time I rented a car. They answered all my questions, even when I called. The time to return the car was convenient, and toll was also convenient. If I rent a car again, I will go here again.
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February 2022 by Catherine Elizabeth
I hate that I’m posting this, but I did not have a good experience at this location. I had to return different vehicles due to tire issues:Vehicle #1: front tires were bald (see picture below) and no washer fluid at all - I had to stop and put it in myself when I couldn’t see on Rt 17. Swap carVehicle #2: I was advised that if the tire light went on, it’s probably due to the weather and to put air in it…. Bring to my husband’s shop (Midas) and there is a nail through the tire and into the rim, it needs a new tire. I was told to bring to a Mavis, or bring it back. Swap carVehicle #3: seemed fine at first, but then the tire light went on. I brought it to my husband’s shop and turns out the rear tires are as bald as the first car, and the front brakes are shot.At this point my husband is furious, calls Enterprise and ends up getting into a screaming match with whoever was on the other end.Vehicle #4: After my husband called corporate, I brought it to the Enterprise in Paramus, NJ on Rt 17 and Matt could not have been nicer. He put me in a SAFE vehicle, and today helped me when I was too nervous to return the car to the Tenafly location because of what had happened.I’m giving two stars because of Matt’s redeeming, terrific customer service and professionalism, so you owe him a ? or two.
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January 2022 by Mattea Truppe
The employees at Tenafly Enterprise were wonderful, professional, and friendly. The store front was neat and clean, as was the car. Our car was ready and the only problem was the dirt around the seal of the trunk and doors. We highly recommend this rent a car business and will do it again when we are in the area.
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January 2022 by Thomas J. Lee
Warm welcoming. Courteous staff. I would rent again from here.
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October 2021 by segev nachum
Very poor service. Do not scheduled with them. it's not worth it.
