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June 2023 by Jacklyn Rodriguez
Walked in and asked for a gel mani and pedi. Looked in a book, turned to me and said I can only do 1 or the other. What? Literally one lady in there taking care of a customer and the other one shopping on her phone! Never going into this place again. It isn’t the first time they’ve turned me away, but it sure is the last!Go down the block to Judy’s nail salon. She’s nicer and they do a better job!
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April 2023 by Professor The
Terrible customer service depending on your nationality..I was turned down at the door even though I had a booked appointment..the lady didn't even bother to check if I was on the list..looked at me and said " you don't have an appointment" never going back again..
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April 2023 by Cidney Fernandez
Horrible customer service!! Rude and racist!
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November 2022 by Shawnte M.
Always great customer service and a great job on my nails each time I come here. Thank you!
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November 2021 by Priscilla C.
Clean, people are nice and good job! The prices are not bad. Try them for yourself! Make sure you make an appointment.
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June 2021 by Sue Nunez
TERRIBLE!! Made an appointment for a Gel Manicure and Regular Pedicure. DO NOT BE FOOLED BY THEIR OLD SOCIAL MEDIA REVIEWS AND OLD PHOTOS!!!! The salon itself is located in a VERY small, cramped space behind a 7-11 parking lot. Upon arrival I discovered this nail salon offers MINIMAL services:*They DO NOT do tips, extensions, or overlays of any kind.*They DO NOT do dip powder as well.*The Gel Colors they do have are extremely old. (Dusty, caked and cracked bottles).*Many of the colors on their menu were either empty bottles, or running out.*Sketchy staff (my nail tech was downright hostile and rude).They have VERY AVERAGE skilled technicians. The application of color was mediocre (at best). Pedicure was sub-standard, was left with rough, dry heels and toes. Do not expect precise or neat work from this salon. The services are incredibly over-priced for amateur work. My particular nail tech was unnecessarily confrontational and unprofessional. REPEAT - DO NOT BELIEVE OLD SOCIAL MEDIA FEEDBACK! There are better salons in Bergen County. Literally go anywhere else... I would give this salon a ZERO if I could.Services: Pedicures
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June 2021 by Saloni B.
I've been going to Zio for past few months. One of them does a fantastic job on nails but recently someone else did my nails and she did an awful job. I called and requested them to fix and redo my nails. They charged me $30 to fix what they had done wrong in the first place. Horrible customer service and no appreciation. Never going back to this spot.
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June 2021 by Su N.
TERRIBLE!! Made an appointment for a Gel Manicure and Regular Pedicure. DO NOT BE FOOLED BY THEIR OLD SOCIAL MEDIA REVIEWS AND OLD PHOTOS!!!! The salon itself is located in a VERY small, cramped space behind a 7-11 parking lot. Upon arrival I discovered this nail salon offers MINIMAL services: *They DO NOT do tips, extensions, or overlays of any kind. *They DO NOT do dip powder as well. *The Gel Colors they do have are extremely old. (Dusty, caked and cracked bottles). *Many of the colors on their menu were either empty bottles, or running out. *Sketchy staff (my nail tech was downright hostile and rude). They have VERY AVERAGE skilled technicians. The application of color was mediocre (at best). Pedicure was sub-standard, was left with rough, dry heels and toes. Do not expect precise or neat work from this salon. The services are incredibly over-priced for amateur work. My particular nail tech was unnecessarily confrontational and unprofessional. REPEAT - DO NOT BELIEVE OLD SOCIAL MEDIA FEEDBACK! There are better salons in Bergen County. Literally go anywhere else... I would give this salon a ZERO if I could.
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May 2021 by Debbie M.
I went in to have a pedicure and a fill. They told me to pick a color and sit down it would be a few minutes. 25 minutes later they sat me in a petty chair. I sat there another 10 minutes before I said forget it and left. The service sucks. I have no idea how good or bad their nails are I never got a chance. I will not go back. They should have informed me it would be a wait
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April 2021 by Neethu K.
The nail artists here were really nice and accommodating! I didn't get the name of the girl who did my nails, but she really took her time and tried her best. I would definitely recommend. They have an option to Venmo as well.
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February 2021 by Yetta W.
I'm so glad I went to Zio. They were very flexible about appointments. The workers there are very nice and attentive. I went in with a picture for the gel manicure I wanted. They didn't have the exact products, but worked with me to get close to it. I was very happy with the job they did. I will definitely be switching to Zio!
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January 2021 by Jessica R.
This review is long overdue. This has been my nail spot ever since covid hit and I don't think I'll be able to go anywhere else. The nail techs here are super neat and deliver great work. It's a very chill environment, and super clean. I go every 2-3 weeks to get a gel manicure and regular pedicure. They make sure to not over crowd the salon which I appreciate, especially during the pandemic.
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November 2020 by Joan Powell Vega
Excellent
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September 2020 by Jena M.
Woo hoo! Definitely my go-to nail salon from now on! I moved into the area in April and can not make it back to Waldwick. Too far and their pricing was bumped due to COVID. This place has great pricing and great service. I loved the keratin gloves and the fact that you are able to choose which scent (packaged lotion & soap) you would like for your pedicure. I thought it was interesting that you can pay with Venmo when I was told. That's pretty cool. I loved the way my pedicure and manicure came out and I will definitely be coming back.
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April 2020 by A C.
Ver small salon. Great gel manicure. Manicurists were personable and service oriented. The tools they used were sanitized and everything seemed clean. I enjoyed my visit. Update- Had my gel manicure done on March 9 and they are still going strong the end of April. Unfortunately I haven't been able to get my nails done there again because of the shelter at home since my last manicure. But nothing has chipped since that time.
