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October 2023 by Wendy Encarnacion
Total of four people in the store. Wasn’t greeted by any. In order to get assistance, I had to walk up to the registers and still no one came to do what they are being paid for.Good store though, lots of selections adults and kids but inevitably, we walked out.
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June 2023 by Dennis Altamirano
Horrible customer serviceFrom the moment I walked nobody greeted me. I found sneakers I liked for my kids looked for somebody to help me out the whole staff was in the front cashier just taking and not being attentive to nobody. I walked up to them and told them what sizes I wanted and they just looked at each other and kept talking. There was no other customer in the the store by the way. One of the staff members gets the shoes for my kids and pretty much just hands them to me in a bad manner and walks away doesn’t ask “hey do they fit” or anything like other places do.I end up buying the sneakers btw I Will NEVER Shop here again
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June 2023 by Captain Nimo
Customer service here sucks for the most part. Everytime I go there.
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April 2023 by George Diaz
Went to get shoes today for my baby and ask the lady that works there if they have my son shoe size she was on her phone texting instead of helping me her phone was more important then helping me out
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March 2023 by Hiyam Z. Najjar
Love this store! The employees are very nice too!
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February 2023 by lindsay e
Great customer service, answered the phone promptly. Was greeted by their team upon arrival and they got me everything I needed super fast. Also decent in-stock and early GR sneakers. Would recommend for pickup (ship to store option). Very smooth, will do business again.Also location is a pretty straight shot from anywhere in the state if you're looking to make the trip.Update February 2023- MEH
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August 2022 by Michael Carter Enterprises LLC
I went into the store to purchase Nike Air Raid. Snipes website advertise them on sale for $79.99. In-store $89.99/. I asked a clerk if I could get them for the online price. He went to check with his manager and was told No. To not honor your own website price without any explanation is unprofessional and False advertisement. Not a happy experience at this store.
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August 2022 by Raquel T123
Management should be very proud of this store and it’s employees. I came in to buy some sneakers for my son and was immediately greeted by smiling associates. A lovely young man Jayden, helped me initially to choose some “cool” sneakers. Another associate , Destiny recognized my sneakers had a minor defect and offered to go through four other pairs until she found ones I was satisfied with. I was not expecting that. I was in and out of the store in less than 15 minutes with a pair of sneakers my son loved! A good product paired with great customer service is how you build long standing customers!
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August 2022 by Atlantic Entertainment
Went there last Friday to look at some shoes and try them on and at first i was greeted by one sales rep who was very nice and helped me try on two pairs of shoes unfortunately the place didnt have my size so this other nasty cocky salesman came over and told me i was wasting their time and to hurry up and buy. He also tried to sell me a pair of shoes that were too big for me and said thats the “style” management really needs to get rid of this guy cause at this point i have spent hundreds of dollars in that store just to be disrespected.
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March 2022 by Michael Carter Enterprises
I went into the store to purchase Nike Air Raid. Snipes website advertise them on sale for $79.99. In-store $89.99/. I asked a clerk if I could get them for the online price. He went to check with his manager and was told No. To not honor your own website price without any explanation is unprofessional and False advertisement. Not a happy experience at this store.
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August 2021 by Dominique Wilson
I come here often to buy sneakers for my kids and I’ve never seen a good display of customer service. They’ve never greeted us upon walking in (not even a smile). They all stand around either behind the register talking or in different corners. They never ask you if you need any help & if you ask if a certain size is available they just point towards the filthy screen for you to find it yourself. Today, one person was kind enough to help me but that was it. I struggled to get through the door with a double stroller and the girl with braids just stared. Never going there again.
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August 2021 by anythingrose
0 customer service and no help what so ever the only reason I stopped there was because i was going on a last minute trip. I would of just left and taken my business elsewhere. Do not recommend coming here unless your willing to be stared at with a d*** look lol and when asking the girl who works there for a size she was convincing me that's not my size so i ended up trying on the sneakers after convincing her I still want to try it on like do you want to sell sneakers or not.
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August 2021 by INJONWE TRUST
This shoe store sucks plain and simple. No one picks up the phone, I even called when I was in the store to see if anyone would pick up and nothing lol. Ohhh and Love walking in and having them stare at me. Dude umm can I help you would be nice ?. Just a thought
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August 2021 by Antonia Gougouloudis
customer service it's horrible. 0 personality and customer service skills.
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July 2021 by Jean Saenz
Very good customer service
