Petco is a health and wellness company dedicated to enhancing the lives of pets and their owners. Located at 18 Teterboro Landing Drive, the Teterboro Petco store offers a wide selection of competitively priced pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the good prices and the convenience of applying rewards at the register. The store features an inviting cat area with adoptable cats, which many find appealing. The staff at Petco are recognized for their friendliness and professionalism. Customers have praised team members like James and Megan for their helpfulness and knowledge about pet care, whether it involves discussing catnip options or explaining how to care for different pets. The team is also noted for their educational approach, especially regarding pet adoption. However, there have been some concerns regarding customer service, particularly involving a cashier whose behavior was deemed unprofessional. Despite this, the overall experience at Petco remains positive, with many customers expressing satisfaction with the service and care their pets receive.
Super helpful employee near the fish. She was very knowledgeable and was very busy getting fish and reptiles for customers. They only had one employee helping customers which created a long wait in asking for help.
July 2024
Good prices. They applied my rewards right at the register. I love the cat area that has the adoptable cats. I love it there.
July 2024
Megan is GREAT!!!! We didn’t buy anything yet (my daughter and I) but she spent a very reasonable time with us explaining how each pet could be taken care of and extremely friendly and patient. I just thought wow! She must really love pets herself, she’s very knowledgeable! Thank you for the experience, my daughter... read full comment
