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November 2023 by H3erobrine Notch
I am writing this review because of a appalling interaction with the manager Tara. When I went inside to buy clothes she profiled me and start to suspect that I was about to steal. I was with family, and she continued to stare us down in a suspicious manner.
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October 2023 by Shane Coyle (The Ultimate Decoy)
Cheron, the phenomenal stylist at Xpress Men and Women, went above and beyond to ensure my first day at work tomorrow is nothing short of spectacular. His dedication and personal expertise in selecting an outfit for me were truly remarkable. Not only did he handpick the attire, but he also ensured it looked impeccable in every mirror, including Macy's. Cheron's commitment to making me look my best has left me in awe. I'm thrilled to leave a glowing five-star Google review, highlighting the exceptional service and expertise he provided. If you're seeking a stylist who truly cares about making you shine, Cheron is the person to turn to! ?????
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August 2023 by David Tawil
Subject: Unpleasant Experience and Interaction at Express Store, Tinton Falls, NJI am writing to express my disappointment and dissatisfaction with an experience I recently had at your Express store located in the outlet mall at Tinton Falls, NJ. I believe that constructive feedback is essential for any business to maintain its reputation and provide optimal customer service.During my visit to your store, I interacted with a cashier who provided me with directions to the restroom. Following his instructions, I proceeded to use the facilities and later continued to explore your store. It was at this point that I encountered an unfortunate incident. A woman, who I later learned was the store manager, Tara, confronted me and questioned my actions. I explained that I had received permission from the cashier to use the restroom, but her response was abrupt and accusatory.Despite my efforts to communicate the situation, she demanded that I leave the store immediately, publicly declaring her reluctance to engage in any further business with me. Feeling unfairly treated and disheartened, I attempted to discuss the matter further with her. However, her demeanor remained unprofessional and confrontational, escalating the situation further.I must admit that this experience has left me deeply disappointed. I had originally intended to make a purchase during my visit, as I had found a shirt that I was interested in buying. However, the manager's behavior and her lack of professionalism made me question whether I wanted to support a store with such an atmosphere.I firmly believe that customer interactions play a significant role in shaping a brand's image and reputation. The manager's demeanor and her handling of the situation were, unfortunately, far from what I would expect from a reputable establishment like Express.I also sought assistance from the store's management team, only to discover that they could not intervene in the matter as they indicated they were only the landlords. They directed me to your website to address my concerns, where I received an apology.I sincerely hope that you will take my feedback into consideration and address the issue internally. I believe that open communication and a commitment to exceptional customer service are crucial to maintaining a positive shopping experience for all patrons. I appreciate your time and attention to this matter.
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May 2023 by Roxanna Salazar Galluccio
Express Factory Outlet is a great place to shop for stylish and affordable clothing. The prices are really reasonable, and the quality of the clothing is excellent. While they may not have a massive selection of options, the items they do offer are all fashionable and up-to-date with current trends.One of the things I appreciate most about Express Factory Outlet is their commitment to giving back to our veterans. They offer an extra discount for veterans, which is a great way to show appreciation for their service and sacrifice. It's heartwarming to see a company that values our heroes in this way.I recommend Express Factory Outlet for anyone looking for affordable, fashionable clothing. They may not have the largest selection, but what they do offer is high quality and on-trend. And with their extra discount for veterans, it's clear that they care about giving back to those who have served our country.
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February 2023 by David Glaubach
Lots of sales when I went!
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November 2022 by Raymond Tozer
My darling spent deal of time in store and enjoyed it. She came out with quite a few bags of clothes. And didn't brake the bank very reasonable on the pricing. The quality seems pretty good I think she's going back to stock up for the Christmas season. The sales team was excellent and very helpful
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October 2022 by Jersey Girl
Matt always helps us out! Great service and friendly staff! Always clean!
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October 2022 by Sha Greene
Lots of items and different colors, but nothing appealed to me.
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September 2022 by Paula Newberry
Store has decent finds for low/mid quality clothes. Employees are nice but not super attentive.
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August 2022 by Alec Cordiero Demello
I am wedding singer and was looking for suits Matthew was immensely thorough and helpful. Really appreciated his help and his professionalism excited about these new suits for my performances. Awesome awesome service :)
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June 2022 by sonny franzese
Loved this store, clothing is a little not for young crowd, miss the ripped jeans and long leg boxer briefs but otherwise good place, vest dressed female staff, lots of blondes and a little muscular kid with flipped up hair, helpful I asked for a suit color, thst muscular kid ran in back and came back with four options I was impressed im from out of staff so to come to jersey and have a positive experience was shocking very nice polite kid made us laugh and made experience fun, he even let us go into the closed fitting room, girl manager got mad at him but he didn't care he was a good kid
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June 2022 by Nikolaous Kayiabinsin-Scarfo
Smart People here, they know alot about what they sell.
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February 2022 by Chris Hansen
Amazing customer service. Wonderful staff
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December 2021 by Zusel Fernandez
Has great deals and i love the store
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November 2021 by hemil varkhade
Great collection for thanksgiving! however the trial rooms are closed despite rest all stores have it open in the mall! how i’m supposed to buy jeans and shirts without trying? what’s the point coming to store and not shopping online!!!!! DUMBcall! understand the concerns over covid but this is not helping either for shoppers might as well just do online stores only!!!!