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February 2024 by Sara Alameri
I want to buy online, but I couldn't reach the right site, as I didn't find a concord watch on the site. Can you help me?
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December 2023 by Pedro Pinho
Purchased a gift for someone at the Mavado Store at the Jersey Shore outlets. I asked for a gift receipt and they gave me one. It turns out it wasn't the right gift. I went back to return with the "gift receipt" it turns out they don't do returns. I wasn't informed about this policy at the time of purchase.The person at the register told me the sales person would have told me about the policy and that people try to get free things. I guess now I'm lying.We didn't want the watch, had a gift receipt and were returning it. A stores value comes in how it treats its customers. I can go online and find better deals but prefer to see things in person. Just because they can get away with it in the fine print doesn't make it a good business practice. This was low end and very poor customer service.
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December 2023 by Shehul Desai
Excellent customer service provided by Anthony. He was very professional and SME in this business. We will sure recommend this store to others. Thanks Anthony for making our shopping experience the best.
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December 2023 by Yvonne Booker
Customer service is poor. When I entered the store no one had greeted me. I walked around the watch display twice, still no one said hello or how could they be of assistance. A sales person asked to help me after I requested the location of another Movado store.
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June 2023 by Chris
Do Not waste your money on these watches. They are trash quality. I've had the watch about 3 years worn maybe 5-6 times, and recently saw the chronos hand stopped moving. Come to my surprise the watch is defective.ORDER# 150032376 Movado Face Men's Watch
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May 2023 by Tommy
Do Not waste your money on these watches. They are trash quality. I've had the watch about 3 years worn maybe 5-6 times, and recently saw the chronos hand stopped moving. Come to my surprise the watch is defective.ORDER# 150032376 Movado Face Men's Watch
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January 2023 by Raj Gupte
Jodi & Max were great help to us. Thank you so much Jodi & Max.
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December 2022 by Mona Salman
Amazing store. Huge selection of watches and amazing prices. Max was professional, patient and went above and beyond showing me different watches until I picked what I liked. Many choices and discounts are great!!
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December 2022 by Raven Culver
Tonight, Jodi helped my husband and me. She showed us every watch we had questions about and gave us the pricing with the discount going on this weekend. The sales were so good, we ended up buying 2 watches. She was very friendly, helpful, and patient. Will definitely be back!
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December 2022 by Kyle Gibbons
Great store great selection and was instantly helped by max as soon as I walked through the door. Very respectful smart and knowledgeable guy. He would be the reason I return. His team also sized my watch instantly
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December 2022 by Karyn Baggs
GREAT SERVICE! I went into the store for a web order / pick up. I was helped by Rose, Stephanie and Jodi. I had the absolute best experience with these ladies. Great service with some laughs is a great way to shop! Thank you!
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December 2022 by Jody Bautsch
Bought a movado bold with the excellent assistance from Jody. Had many questions about the watch. Came back a second time tonight and again she was very helpful. Finalized the purchase. Very happy with help received from Jody. Highly recommend.
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November 2022 by Pauline M.
New store just opened not too long ago. We used to shop at the Riverhead, NY location and we were thrilled to see a Movado outlet open close to us in NJ. The displays are neat, organized and well lit, and there's a good selection of Movados, Ebels and Concord watches. The saleslady was knowledgeable about the different features of each watch and helped us pick the best style to meet our needs (not too formal, not too casual.) We thought all the salespeople here were very nice, professional, and never felt rushed.
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November 2022 by Marcia Wesalo
My husband and I visited the store today to see what could be done about a watch I had purchased for him a little under a year ago. He was having difficulty managing the clasp and we wanted to inquire about replacing it. We cannot say enough about how friendly and helpful Erin and Stephanie were to us. They immediately noticed that the watchband wasn't properly sized and adjusted it on the spot. They patiently and with some humor demonstrated exactly how to use the clasp and would not let us leave the store until he could do it himself. Thank you again!!
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November 2022 by Eleni Cortellesi
This is the third time in the last 2 months I’ve gone to the movado company store at tinton falls to purchase watches. I was lucky to meet Rose and continue to go back and see her ! She reached out this past week to tell me sales coming up & saved some watches for my husband and I to look at, knowing I needed to purchase some as gifts. Super knowledgeable, very professional and polite. I will continue to go see Rose anytime I need watches :).
