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January 2024 by shana warnock
Michael W., Stephanie G. + Ali M. helped me with my new Forester lease! They were all fantastic, knowledgeable and professional. Michael W. + Stephanie walked me through every step of the of the leasing process. Thank you to Stephanie for helping me navigate the updates with my car insurance on the app! Ali walked me through all of the features of my new Subaru and helped me get all my settings perfect and customized to how worked best for me! Great experience.
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January 2024 by Mary Pauels
I just bought my second Subaru Outback from World Subaru today and could not be more pleased with the experience. I came in knowing what I wanted and met with Tim Stewart from the sales department. There was no push, hassle or pressure. He was knowledgeable, pleasant and very helpful making this experience a pleasure. The lovely woman in the finance dept ( I’m sorry I don’t recall her name) reviewed all of the details and options thoroughly. She guided me to consider a few points I hadn’t thought of pertaining to warranties and financing options. Very pleased with the outcome.Tara Mullins was patient and so knowledgeable while going over and highlighting so many new options I’d never even heard of before on my new vehicle. Answered my questions thoroughly and encouraged me to return any time for any further questions or concerns I might have trying to figure out all of these new gadgets.Over all a great experience purchasing my new car. I would highly recommend World Subaru if that’s what you’re in the market for interested in a great vehicle from a company with excellent customer service!
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January 2024 by Annette Lanham
My first Subaru and I couldn’t be happier. I was greeted immediately and made to feel at home. Sam was so helpful and very patient in finding out what model and features I wanted on my new vehicle. No pressure. Got a good trade in on my old car.Alli went through all the features of my new Crosstrek with me and is very knowledgeable.I left with a beautiful car and feel like I made friends! Sam and Alli are wonderful!
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January 2024 by Patrick Chasco
I just bought a new 2024 Outback Ltd from World Subaru. From the moment I walked into the dealership to the time I left with my new car, everyone was super helpful and friendly. My salesman was very thorough in explaining the car to me and working with me to determine the final value of my trade in and purchase price of the car. Then the follow up service by Alli and Tara explaining how to work the various settings of the car was very helpful. Overall an excellent experience!
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January 2024 by Roland Manlapig
Had a great experience at World Subaru. Was contacted by Mike to go over exactly what I wanted and what was available. George guided me through the rest of the process and was knowledgeable about the car. Tara was great at explaining things in the car and helped set up Android auto. Overall a great experience.
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December 2023 by Scott Blumberg
What an amazing car buying experience. Our sales rep, Sam, was the nicest guy in the world. There was absolutely no pressure placed on us in any part of our transaction, from sales to finance. I have bought a lot of cars over the years and the team at World Subaru are among the best I've ever dealt with. Thank you for making it a great experience for me and my son. Tara was amazingly helpful when we took delivery of the car and explained all the features and bells and whistles. If you are in the market for a car, go see Sam and Tara at World Subaru.
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November 2023 by Ken Diel
Visited World Subaru to look at a used vehicle. Had an absolutely great experience from step one through post purchase. Sales and sales management were honest, fair and willing to work with us to get the deal done quick and easy. After purchase had a small issue which the dealer owed us nothing on, sales management and service manager were 100% on top of it, rectifying the issue in record time. Communication and integrity led the experience. Can honestly state it was the best buying experience I have had in many many years. Will be back next time we are looking for a vehicle. Two thumbs up!
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November 2023 by Erin Bayer
I recently purchased a pre-owned vehicle from World Subaru in Tinton Falls. The Sales Representative who assisted me, George, as well as the Delivery Coordinator, Tara, provided excellent quality service. They made me feel comfortable and prepared to drive away in my new vehicle! Both staff members mentioned above were kind, friendly, and very helpful in this process. They went out of their way to make sure this was a satisfying experience for me and my family. I couldn't have asked for a better experience, or be more grateful for their services. Thank you, Tara and George!!
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October 2023 by Raj Badheka
Go see Sam (Samuel Spencer) at World Subaru, you will get honesty, integrity, peace of mind you are not getting taken for a ride & a very easy going purchase with 1 flat doc fee which you can’t escape anywhere.Sam gave me upfront info, printouts of everything & was just easy to work with. A seasoned salesman + professionalism & friendly nature got me to a deal quickly before they closed Saturday. Monday I went in to drop off a check, sign some docs, do a walk through of features & got my car delivered today! Don’t accept imitation, ask for Sam, who is gonna do right by you. Look forward to doing business w him again.
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October 2023 by Thilo Agthe
Just picked up my new Crosstrek (lease). As always, a great experience. The staff is great, especially Dave, my sales person. The most painless way of leasing a car one could imagine. And, of course, the Crosstrek is an amazing car!
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October 2023 by Tim Herlihy
I would have given the dealership a five star rating; however, my recent Subaru Forester purchase was soured by the finance manager, who seemed to take it personally that I wouldn't purchase any additional coverage. Although, I literally just spent $36K, he got a real attitude and couldn't get me out of his office quick enough. It was very disappointing and surprising, because my sales person, Sam Spencer, was outstanding and a true professional; and the delivery specialist, Tara Mullins, was amazing. Her orientation of the car's systems was very informative and helpful. The dealership would be well served by keeping the finance manager away from the buyers.
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September 2023 by massimiliano baiardi
Super smooth and worry free never thought that I could ever trust a car salesman in my lifetime ,let me tell you, Sam Spencer Prives me and my Wife wrong He is by far most trustworthy person He worked with us every which way and gave us options that we thought we would never get,went over and beyond in customer satisfaction, I’ll definitely going to recommend anyone looking for a new or used car you can’t go wrong with Sam Spencer
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September 2023 by Alice Genese
I worked with Glen on the purchase of my new Subaru. He was attentive and honest. We communicated well all through the process.My only complaint is the amount of time I had to spend at the dealership waiting to sign the finance forms at the time of delivery.I also worked with Tara - the delivery specialist who explained the ins and outs of the new vehicle. She was very thorough and kind.Overall it was a wonderful car buying experience and I highly recommend them.
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September 2023 by Thomas Siedlarczyk
Excellent service, great price and a congenial atmosphere, I got a Forrester that I wanted with everything I wanted, and it was processed, including my insurance coverage, in a few hours. David Garro was my sales consultant and he was very helpful and informative. A nice guy!One note: At the end of the sale, the sale of further insurance was difficult to decide on. The high ADDITIONAL COST to the vehicle, the feeling of making such a decision in a few minutes, was a little much. Perhaps if I was given a booklet of all the options, the costs, the multiple coverages and given a week or more, I would have felt more comfortable. It just felt like a "hard sell" and I'm a guy who likes to study things beforehand.I bought a Subaru 14 years ago at World Subaru, always had it serviced there, and would buy another there in the future. Great car and dealership.
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September 2023 by Melissa Cooper
George was super helpful, and I am incredibly happy with my brand new Crosstrek! The team was so helpful in getting me through the process easily and quickly and explaining all my options.
