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November 2023 by Krish Vaidya
I recently visited the Yankee Candle store and wanted to share my concerns about the customer service experience. Unfortunately, I encountered a situation where the staff seemed less attentive and accommodating than expected.During my visit, there was an incident involving my child, and I found the response from the staff to be less than satisfactory. It left me feeling uneasy about the overall atmosphere of the store.I believe that clear communication and understanding are essential in any customer service interaction, and regrettably, my experience did not align with these expectations. I hope that the management takes this feedback into consideration to enhance the overall customer experience at Yankee Candle.
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September 2023 by zombie cow
This location is the best, especially if Marilyn and Jayla are working.They are knowledgeable about products, they are helpful, they work well together and they are funny! Two of the nicest people I have ever met, they felt like friends by the time I left and I can't wait to go back!
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August 2023 by Melly H
Sadly we weren’t able to shop in it since it closed early at 7pm on a Monday, woman with the red hair working the last shift stated the system was down, I was willing to spend over +100 dollars plus my family from France was with me to purchase items too
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August 2023 by Cindy P.
I have been in this store several times. Not only do I love the candles but I love a lady named Debbie that works there. She goes above and beyond for patrons. She is definitely a reason why I go back.
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October 2022 by Puja Choudhry
Yankee Candles in premium outlets is such a cute place to shop at , their workers are so kind and an employee named Caroline was so sweet and helpful!!I definitely recommend Yankee Candles!
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September 2022 by Jamie M
Great staff. Great selection. I have been shopping here for years and they always have friendly staff.
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May 2022 by Hoodie Hoot
I called to ask about a candle smell that on their website said sold out. This customer representative named Jay gave me such a wonderful experience! Luckily his store had the candle! Jay was very helpful and kind.
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December 2021 by M W
Jay was very helpful and indicated they had 6 of the candles we were looking for. He put them aside and we’re ready upon our arrival.
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September 2021 by WHOIS CMH
Emily and Julia and Ryan are extremely helpful and went the extra mile today. Great customer service and prices.
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January 2021 by Edna
Awesome sale! Great customer service!
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November 2020 by Monica Benham
Great prices, good selection and great service
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October 2020 by christopher hammer
Emily and Julia and Ryan are extremely helpful and went the extra mile today. Great customer service and prices.
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June 2019 by Levina N.
Always have a pleasant shopping trip at this location. The lady that helped me was super nice and helpful. If I'm not mistaken the lady's name is Debra.
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January 2019 by Gloria Benaroch
I love this place. They have some fragrances that are not in the boutique stores. The sales people we very friendly and helpful
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September 2018 by Greggory Hasselbring
Nice friendly and knowledgeable staff. Great store with lots of items at good prices. And some great deals today. Great location within the outlets and plenty of free parking. And Yankee candles are a great item. Great as gifts for you or your friends. Best prices are at the outlets.