The AT&T Store in Toms River provides a positive customer experience with helpful and knowledgeable staff. Customers appreciate the prompt assistance when upgrading devices and transferring accounts, often noting that their needs are met quickly and efficiently. The staff members, including employees like Julio, Kenny, Hector, and others, are described as caring, friendly, and attentive, making customers feel valued and supported. Many customers mention that their issues, such as transferring to new phones or switching from other providers, are handled smoothly, sometimes even with added benefits or discounts. The store offers a wide range of devices, including phones, tablets, smartwatches, and connected devices from popular brands. They also provide various wireless data plans, including prepaid options with no contracts or credit checks, and unlimited data plans that include nationwide 5G service at no extra cost. Customers also appreciate the personal touch, with staff helping with special circumstances such as closing accounts or qualifying for discounts like FirstNet. Overall, the store is highly recommended for its caring staff, quick service, and good customer support, making it a trusted place for wireless needs in Toms River.
Wow ! What a great experience I had with Glad ! After getting the runaround from AT@T stores in New York ! I came to Tom’s River New Jersey randomly walked into the AT@T was greeted with courtesy respect by Glad . He fixed a mess I left happy and satisfied thank you !
February 2026
Hector was very knowledgeable about all the products and offered several options and new things to try. I went in to cancel a service and ended up with two more lines and a router for internet. Great customer service.
February 2026
The staff is friendly, skillful, experienced and nice. The place is cleaned and looks very attractive for the Customers.
