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January 2025 by Thomas Bennett
Wish I could give zero stars!! Worst customer service ever, always waiting 20+ minutes for service. Will be not going here anymore....
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December 2024 by Daniella Vice
I’ve been having the worst experience with AT&T and everything started and this specific location, I don’t blame it on the workers but definitely the worse phone company there is, I gave 3 trade in phone each one worth $700 and it has been 17 months and I haven’t get my credits, I have call costumer service several times, I have even go to the store and nobody can fix anything, they keep transferring me to other departments and one of the times I went myself to this location the manager at the time just told me that there is nothing they can do ! So at this point they just stole me $2,100 and I can’t even leave because they would make me pay a penalty.
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November 2024 by Caroline Santos Clavijo
Store says it closes at 8pm. I came at 7pm and doors were locked
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June 2024 by Jersey Shore Frontier Girls
Joey, the manager, was quick, personable and incredibly helpful. Highly recommend.
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June 2024 by Jennifer Partington
Wonderful place to go if you are having any issues with your phone. Joseph is super helpful and would go back again definitely!
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May 2024 by J J
Jermaine is a very knowledgeable and helpful salesman and I recommend if you’re heading there for any phone needs to ask for him!!!
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May 2024 by J Ski
Joe and Jermaine are both hands-on and assist each other with fulfilling needs of each customer. Thanks for your professionalism and prompt exchange of a new phone.
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May 2024 by Deardra
Jermaine was in point with helping with my issue. He also was multi tasking and helping other customers and was fantastic! Thank you.
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May 2024 by Rich Derby
He did a great job looking into my phone plan
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May 2024 by Bronco Ron
Best experience ever upgrading my phone! Jermaine was the most professional and knowledgeable guy I have ever met. Give him a raise!
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April 2024 by Susan Anton
Joe was professional, attentive and very knowledgeable. I would definitely recommend him, to everyone.
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April 2024 by jaci milligan
Joseph Bott helped my husband and I this weekend! He went above and beyond. Joseph found in our account that we have been paying for a phone line that we cancelled over 2yrs ago. He told me who to call and after it was all said and done the customer service rep and manager I spoke with credited my account over $1,500.00!!!! I can not say enough good things about Joseph and his impeccable customer service!!!! We will not go to any other AT&T store! Thanks again Joey B!
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April 2024 by Sal Tanella
Great experience very knowledgeable & professional he was a pleasure to work with
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April 2024 by nicole c
I recently visited the AT&T store in search of a new phone (and also ended up purchasing a new watch), and I can't express enough how grateful I am for the outstanding assistance I received from Joe B. His expertise and dedication truly made my shopping experience exceptional.
From the moment I walked in, Joe greeted me with a warm smile and a genuine willingness to help. He took the time to understand my needs and preferences, patiently answering all my questions and offering valuable insights into the latest phone and watch models available.
What stood out the most was Joe's professionalism and attention to detail. He not only helped me purchase a new phone and watch but also went above and beyond to ensure that I fully understood the features and functionalities of each device.
Moreover, Joe's enthusiasm for technology was infectious, making the entire process enjoyable and informative. His passion for helping customers find the right products was evident, and it truly made a difference in my decision-making process.
Thanks to Joe's guidance, I left the store feeling confident and excited about my purchase. His exceptional customer service has undoubtedly earned my loyalty to AT&T, and I will not hesitate to return for any future needs.
In conclusion, Joe B is a true asset to the AT&T team, and I highly recommend him to anyone in search of top-notch service and expertise. Thank you, Joe, for your outstanding assistance!
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April 2024 by Robyn Bianco
Joe was excellent but never explained the plan monthly fee only that auto draft I save $10 a month. When I was emailed the first amount and subsequent payments, I nearly had a heart attack. I cannot afford that quote. Unfortunately everything is emailed. I had to go back this morning and spoke to Kyle who explained this is an estimate which did not sit well with me. He said I will receive an actual with everything on it. My point I want to know what is being deducted out of my account. Terrible
