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November 2023 by Michelle Kontzamanis
My experience at Auto Lenders Toms River was and has been excellent! From the moment I reserved the 2 cars that I wanted to see (that were at 2 other AL locations) I felt completely accommodated. When I decided on the car that I wanted I had questions and concerns. My sales person Florec was sure to find the answers. Jim (I think that is his name) actually took a road test with me to address my concern. Russ went above and beyond to address and resolve any issues that arose and made sure that I was completely satisfied with my purchase.I will continue to use their service department as George was patient, accommodating and and took the time to explain things about the car that I was not familiar with. I am still awaiting some promised tweaks but as of now I am extremely happy. I will update if anything changes.I am a cynical New Yorker and I come from a car family. I can not say enough good things about my Auto Lenders of Toms River experience!
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November 2023 by matt spam
This is my second time back purchase the vehicle in 2016, the service center was fantastic take care of all my problems in a timely manner.Just purchased another vehicle in September, unfortunately I had a problem which needed to go back to the ram dealer, they worked it out and got me a rental car my truck was being repaired.They just seemed to go above
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October 2023 by Kim O
This is the 3rd time we have purchased a car from AL in Tom’s River. Couldn’t be happier with each experience. Eric Buser and Crew are top notch! Always make sure they go over everything with you. Details, numbers etc and they don’t rush you.
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September 2023 by Denise Calvo Lonigro
Auto Lenders in Toms River gave me the best price for my 2018 Kia Cadenza! It was a pleasure to deal with them! They were very professional, the transaction was easy and once I dropped my car off I had a check in my hand in less than a half hour! I would definitely do business with them again!
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September 2023 by Brad Knorr
We bought a Ford Edge from Toms River Auto Lenders and for the most part it has been smooth sailing until we were headed on a long road trip. I took the Edge in for an oil change and an overall check up to make sure we were ready to go. The next day there was a noise coming from under the suv so I took it back. They found the under carriage shield was missing some screws and they 'fixed it'. Then as we traveled to upstate New York we heard a new and louder noise under the suv. I pulled over and tried to see what was going on but could not pin point anything from my perspective. [I did not want to go under the suv on a very busy highway.] We took the next exit and found a small shop and asked them to take a look at the suv. He puts the truck on the lift and then calls us over.. Only 1 bolt in the Splash shield. How can that be?? How could they fall out within 24 hours?? So it cost me more $$$ on top of the frustration...
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September 2023 by Brian Lindsay
SCAM!!! I bought a Jeep advertised for $19,000. I put 10k down and when I got my bill there was 8k more to my account with added hidden fees that weren't disclosed to me. These guys LIED to me. The car was filled with a bunch of problems. After a day, it started violently shaking at highway speeds. The license plate fell off TWICE. Both times their service people put it back on. That should tell you something about the quality of this company. They can't even mount a license plate. Then I find out the rotors, motor mounts, brakes, alignment, and tires were all bad. They replaced it but this car should NEVER have been put up for sale. It was not safe to drive. DO NOT SHOP HERE!!!
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August 2023 by Paolo
*updated* So we got call from Auto Lenders, they had the plates at the dealership for 3 weeks. We called and emailed about 10x, no one let us know the plates were there. This has been a very inconvenient situation. BUT , all finally resolved , we're happy , they offered a couple extra oil changes on the house for the inconvenience. So i'm updating my rating back up to a 3/5. They were a 5/5 before this all happened. *original review* My second car from them, and I was very happy until now. Over 3 months of calling and not one single follow-up from anyone in the company. My pregnant wife has been stressing about not having her plates. Everyone was quick during the sale, but now it seems we are left and forgotten. I'm having second thoughts of ever deciding to go with auto lenders.
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July 2023 by Robbie Petrosino
Recently bought a 2016 Acura TLX with 53k miles. I love my car and it's great but there's a few issues I feel misled about. For starters, 2 weeks after buying the car my battery stopped working. They said this was "normal wear and tear" and wanted almost $300 to replace it. Additionally I was told all the fluids were good. Took the car to my mechanic and pretty much everything besides the oil is overdue for a change. I asked for the manager to explain this and was ignored. Anthony, my sales rep, was great but besides that I am very unsatisfied with my purchase and I will never buy another vehicle from auto lenders.
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July 2023 by Coleen D
David Y. and the entire team were great to work with. They were professional and helpful. They made the entire car buying process easy. I highly recommend the Toms River location.
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July 2023 by Jonathan Maher (Jon)
Auto Lenders overall was a very pleasant experience. I had nothing but good vibes from this place the moment I spoke to Anthony outside when I have first arrived. He was very professional, amicable, and went above and beyond to get me out of my 2014 Nissan Frontier. I am very pleased with my car. Thank you again, Anthony!
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June 2023 by Alina Bixler
I recently purchased my car at Auto Lenders of Toms River, and I can not speak more highly of my experience there! I walked in randomly one day with my 2-year-old son, just to take a look at a car or two, and maybe start the process of looking for a new car. I was greeted immediately by Jay (Javon), with a big smile and offer to help. We sat down, and he spoke with me regarding the different cars I was interested in, and was able to help me narrow down my search for the type of car in which I was interested. Jay really listened to my needs and concerns, and also was very patient while I juggled my son during our conversation! After leaving that day, Jay checked in with me via text, but I did not feel like I was being pressured, and truly appreciated his follow up to my visit, because he provided me with further information to help during my car search.After browsing more, I found the car of my dreams - but it was at a different Auto Lenders location. I let Jay know which car I had found, and he worked to get the car to the Toms River location for me, so I could test drive it, keeping me updated every step of the way (even when the car's expected arrival time changed by only a half hour). Those extra updates really helped, because I didn't have the extra time to wait around when running back and forth with my kids/school. Jay and the rest of the staff were very understanding and accommodating, and really worked with me to find my car.Jay had my car at the Toms River location in less than 24 hours (actually, less than 12 hours!), and I came in the next day to test drive it. I immediately fell in love with my new car. I hadn't really planned on walking out the same day and having purchased a car, but Jay really worked with me and helped me out with the Sales team and finding a price -and trade-in value for my other car - that worked for me and my budget. Originally, my husband and I thought this car would be out of our budget, but Jay stayed by my side throughout, and helped me work with the Sales team to get the payments to one we could afford. He was even willing to stay late to better accommodate our schedule.I have nothing but great things to say about the Auto Lenders team! Mike and Chris from the management also checked in on me and were very easy to contact if I needed any help, and Christine was awesome as she guided me through all of the paperwork. But Jay and I connected from the start. After I first met him, I told my husband that I was going to be sure to buy my car from Jay, if I ended up buying a car. He was very personable and friendly, and easy to talk to. He is a family man and easy to relate to - and understood the concerns I had as a mother, for buying a safe car. His knowledge and professionalism helped make my purchase the smoothest process it could have been! He's even checked on me since purchasing the car, offering to help connect me to the Service team if needing anything. If I have any friends who are looking to buy a car, I would definitely recommend Jay and Auto Lenders!
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June 2023 by Meg vanblarcum
Had a great experience at Auto Lenders. This is my second time using them to buy a car. My salesman, Jovan, was amazing and found me the perfect SUV in my budget. He was super friendly and knew exactly what I was looking for. I’ll be going back to them for when it’s time for a new car.
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May 2023 by Sam Schossig
I purchased a car from Auto Lenders at the Toms River location last month and had the best experience at a car dealership that I’ve ever had. I’ve worked for two different car dealerships and my life and I also sold cars for a little while as well a few years back. Prior to this purchase, I’ve bought cars from dealerships twice. I drove from Nassau County New York because my local Lincoln dealers didn’t have the car that I wanted and I’m very picky and I want what I want. I found what I wanted at this dealership and they were so patient and helped me through title issues with my totaled car helping me get the pay out from the insurance company to put a down payment on this new Lincoln. Besides the fact that I already knew what I wanted when I walked in the door and didn’t have to be sold, I wasn’t encountered by human robots trying to sell you and using the usual sales BS. They are so awesome and treat you so great. They don’t see you as a bag with a dollar sign on it. Anthony Gagliardi and the finance managers jumped through hoops for a couple weeks to help me and did whatever they could to make sure I got my car. Jesse was super awesome too. Genuine. They actually care about their customers here. This is not your typical dealership. I would recommend this place anybody and everybody looking for a car. I can’t say enough great things about this dealership, Anthony, Jesse, and the rest of the crew. I hope when I am ready for my next car they have what I want because I don’t ever want to shop anywhere else but this business. I absolutely love my 2018 Lincoln MKZ. Go there and check out their inventory. Ask for Anthony Gagliardi. He will move mountains to try and help you get the car you want. Thanks everybody at Auto Lenders Tom’s River ?
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May 2023 by Lady dee Gomez
Traded my 2013 Honda CRV which I also purchased from Auto Lenders. Everyone was friendly and Anthony was very professional and constantly communicated with me about my interest. This is it for me. No hassle buying is what I like.
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May 2023 by Sandra Weigand
I recently purchased a vehicle from Miles at the Toms River location. Unfortunately the first vehicle had a problem that was not able to be fixed. Kevin the service manager was pleasant and helpful as well as the entire staff in the service department. The managers Michael and Chris went above and beyond to contact corporate and offer to trade the car and purchase a new one. Miles helped me again to find an even better car that I absolutely love. Buying a car is stressful.. never mind two!! This dealership has a great group of people and they did the best they could to make it a positive experience. Miles was amazing to work with and his fellow salesman were very kind. Thank you guys!!!!