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February 2024 by jewel haughton
NO COMPLAINTS !!!!!! from the moment I made my reservation to my return everything was great the staff was very accommodating with us being half an hour late
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February 2024 by RoseMary Fidacaro
Ignorance is a bliss!Been using enterprise for almost 30 years now. Horrible horrible, horrible experience. I’ve now switched to hertz. They were much cheaper $125 cheaper much more friendlier and accommodated me I will never ever ever use enterprise again so so disappointed and I’m a loyal person.
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February 2024 by Angela Cohen
Horrible service, lack of information and the staff is extremely rude especially the manager. I have been using Enterprise for a very long time and never had an experience like I had at the Route 9 Toms River location. There are other rental offices in Toms River with better customer service. I will not use this office again nor recommend it.
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January 2024 by Jennifer M Avallone
Excellent service. Jason has a terrific team!
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January 2024 by Raquel Fenn
Corey and the whole Lakewood office , the service was great they always have a car available for me , 5 ⭐️s for all of you.
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January 2024 by Jennifer Holland
Very accommodating and helpful!!! Highly recommended!!!
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January 2024 by Michael Eisenstadt
Rare level of cutomer service. The people at this location provided service that was outstanding. They just gave the impression that they want to help and I found that their professionalism and honesty was on full display.
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January 2024 by Matistahu Glatzer
Shout out to the manager Jason Ferguson and all other employees at the Tom’s River location for being quick and very professional on getting me this past rental. Lakewood also gets a shout out for their service as-well.
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January 2024 by Andy Dill
I WOULD LIKE TO THANK THE ENTIRE STAFF AT ENTERPRISE FOR MAKING MY RENTAL PROCESS A VERY SIMPLE ONE FROM START TO FINISH. I REALLY APPRECIATE THE PICK UP AND DROP OFF SERVICE THEY OFFERED DURING MY VEHICLE REPAIR. THANKS AGAIN TO THE ENTIRE STAFF AT THIS LOCATION IN TOMS RIVER, NJ!
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January 2024 by Jessica Parkin
Kathy was amazing. She has helped us so much. My car was totalled and she helped us get a rental quick so I can go find another car. Then her team ensured we got our deposit back before xmas so we were still able to get presents and food for my child's homecoming from the hospital. God bless this entire location. ❤️❤️❤️❤️❤️ If enterprise gives bonuses to locations the Tom's river location and Kathy deserve top pick!
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December 2023 by Anonymous Hippopotamus
Ricky was and is amazing I’m still in the middle of getting my car fixed with the insurance but he has put my mind at ease and with me every stepOf the way !!!
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December 2023 by Natacha Previl
That is the second time that I have rented a car from them everyone seems very nice and concerned about what happened which makes me feel at ease... I appreciate that I always get to drive the newest car which makes me feel happy after my car was totally lost from an accident. I recommended if you need a rental see Joel he will hook you up and help you get the best.
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November 2023 by Yaakov Fisgus
This Enterprise office should be the one that corporate uses to train future employees on customer service, ethics, Quality, and attitude.Went over to pick up a car after an accident. The body shop gave them all my information so the customer rep literally walked me to my car, went through the necessary paperwork and I was out of there. The customer rep didn’t like how clean the car was, and was willing to have the car completely recleaned while I waited. I got called every day to make sure everything is going well and there are no problems with the car. if you have to rent a car it’s worth traveling to this office.They work very well with Jersey collision to have a quick and easy process after an accident.
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November 2023 by Christina De La Barrera
Everyone here was awesome! Friendly, courteous and helpful. Highly recommend! It is hard to find these days. Thank you all for being so great
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October 2023 by William Schadewald
Very disappointed. I've been coming to this location for decades and now I've been waiting months for my security deposit and nobody seems to be willing to help me get it back. They asked me to bring in my bank statements to prove I didn't get my deposit and when I did all they said is on there end it shows the security deposit being released but no money has been returned to my bank account. I've contacted my bank and they never received anything from Enterprise.
