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July 2022 by Max Hu
Had an emergency break down and they were responsive and super nice. Great communication and got my car to the auto shop! Thank you FCA
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May 2022 by Tenisha Hopkins
Dave was very nice And Polite he gave me a great price on my towService: Car towing
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April 2022 by Mary Parise
Great service. Everyone nice and professional. Would use again but hope I don’t ever have to ?Service: Car towing
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March 2022 by kincin
First Choice Towing is my new go-to towing company. I had a bad experience with another tow company, waited all day, dishonest so I called First Choice and the representative that answered Dana was pleasant and reassuring, a flat bed showed up in no time and the entire experience was nothing less than outstanding. Will definitely use them again and recommend them to friends and family. They demonstrate excellent Customer service, kindness and professionalism, Thank youService: Car towing
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November 2020 by Stanton Hunter
My car broke down and I needed a tow. Very friendly dispatcher who set me up with a fair price and the truck was there within 15 minutes. Daniel, my driver, was very friendly and punctual. My car made it to the shop with no issues and I was able to get back to work with minimal issues. Will def keep them in mind next time I need a tow.
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February 2020 by Nicole Marchand
“open 24 hours” yet when i call they do not answer
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September 2019 by Michael Elbertson
Very very nice people and very polite just put my application in for a job and looking forward to joing the family I would recommend first choice to anyone and everyone
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September 2019 by Sarah Murphy
Since the original owner left, this place is a scam
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September 2019 by Bobby Fletch
Absolutely terrible trash garbage called for a tow and now im sitting waiting for 3+ hours after i was told an hour
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August 2019 by Sarah M.
Absolutely not! Since the original owner left (God bless her thru her hard time) these new people are there to scam you. They will take your money and not give you the service you paid for. It doesnt matter if you have been a customer for the past 10 years, they will screw you. Its unfortunate that the new people cannot hold true to the old owner, who got that place to what it WAS, an honest shop you can trust... You dont keep customers the way they are doing things now. I hope that $300 was worth more to you than another 10 years of servicing my three (soon to be 4 vehicles, as my son starts driving in 2 months). From one business person to another, 10 years of service and great personal advertisement is worth more than a few bucks! We should see this place closing within due time.
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July 2019 by Ken Sherman
Brought car in to get it to pass inspection after it failed. Paid for 3 things just for them to tell me I need a new engine or it wont pass. Which is ironic because I had my old mechanic back in Bergen County look at it for 10 minutes in between visits to this place and he told me it needed a new motor. So how is it these people did almost $1,000 in repairs before realizing that when he saw it within 10 minutes?
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April 2019 by TL MTozer
My teen daughter's car died in a parking lot, our insurance company sent us a towing service that had no idea how to assist, so it left her stranded. FC Towing was called and came to the rescue. The tech didn't give up until he figured out how to get her car to the garage where it's being fixed. Friendly, professional and definitely first choice from now on!
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March 2019 by Art M.
don't go they are everything bad that you hear about auto repairs. I paid 300. for a water pump on 82 yr old moms car . mom calls to see if car is ready and they say that another part broke and they will install for free. they don't tell her how much the part is. mom goes to get car and they charge her 184. for tension assembly. she pays she's 82 they have my number but they never call me. no missed calls on my cell no voice messages. Terri lied to owner and says she called me.owner says my staff wouldn't lie to me , not the mechanic, not Terri. ok we will pay . you took advantage of an 82 yr old lady you guys suck.. owner offered a free oil change or tire rotation. 82 year old doesn't really need that maybe you can offer her fog lights or an off rode kit.. stay away..don't go here seniors...they talk nice but their deeds speak louder..
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January 2019 by Debra Raines
First Choice Auto Towing won't leave you stranded. They're prompt and professional and they get the job done right! Mike, towed my car after I'd been waiting for another service all day. Needless to say, I was upset after having to call another tow company but Mike was great. He seemed to really care about my predicament and did everything he could to get me on my way as quickly as possible. I appreciate the reliable service and highly recommend First Choice AutoTowing to others. Thanks again for great service!
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January 2019 by Denis Dasilva
My vehicle was disabled and the driver Mike arrived promptly and towed my vehicle to my requested destination .The prices were affordable, their customer service was great, and they are definitely a business I'd be happy to use if I ever need towing.
