Citizens is an amazing bank with top tier, professional, and helpful customer service. The staff is wonderful, informative, and makes processes smooth and stress-free. They help set up accounts that make sense for families, from bank accounts to mortgage loans. The process is quick, often taking under 30 minutes. Customers report 5-star service situations and are happy they switched, with whole families now banking there.
Amazing bank, amazing customer service! We switched from a very popular bank and so happy we did. Matt and his staff are absolutely wonderful ! Helpful and very informative!
October 2024
From setting up a bank account to acquiring a mortgage loan, citizens was top tier. Massive thank you to Matt and Nick as well. They made the entire process smooth and stress free. Thank you again!!
October 2024
Always a great experience at Citizens! The customer service is great & keeps me coming back each time.
