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December 2023 by Laila
I went to the mall to take lovely photos with my 5 children. I stumble onto journeys and notice what I believe is the manager screaming at the employees . Her staff looked visibly uncomfortable and she did not take initiative. I felt uncomfortable looking for shoes and decided to leave.
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September 2023 by Ann Murphy
Nice assortment of sneakers
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May 2023 by Jay Sasso
I get stuff there periodically and am very happy with this store...I shop a few places also but get what I want he re
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February 2022 by James Dodd
Started at a few different shoe stores looking for a new pair of Chucks for my daughter. We stopped here at Journeys and walked our with a pair of Van's instead. Cool store and service is excellent.
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December 2021 by Leon D.
What a terrible terrible situation I had with a gentleman named Harry, I came in to buy a pair of shoes not really sure what to look for, he asked if I needed help and I told him I was just looking. He said let me know if you see something you like. I said thank you. Not a minute goes by and I hear him talking to a fellow worker, saying disturbing and disrespectful things about me, he made me feel so ashamed I couldn’t fathom to stay in the store longer. I grabbed my things and left. Be careful with JUDGING HARRY!
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May 2021 by Jennifer Hudak
I was looking for Doc Martens for may son to wear to the prom. The young woman who helped us (I wish I had gotten her name) went ABOVE AND BEYOND. She made helpful suggestions and even made calls to other stores looking for the pair he wanted. I left with a very happy son!?
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April 2021 by Fawn Rose
My daughter and I both gotten new shoes here and the customer service is very friendly and helpful.
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December 2020 by Josh Schellenberg
stop withholding refunds from your customers during a pandemic.
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October 2020 by Virgo Blue
Terrible service, rude employee cursed at me under his breath. I asked him a question about the availability of an item and he couldn’t be bothered to look it up. He also needed a shower or hair cut terribly...possibly a drug test as well. The employees acted like getting out from behind that wall by the counter was such a difficult thing to do. Its their job to provide service to customers, not to avoid them. I also hate how fake they are until you decide to not want a pair of shoes. They're always like, “sweet shoes” or “those look great on you, man!”. Then you feel like they are kissing your ash to make a sale. Its very fake. I don’t trust this store or the people that work here, I felt very unwelcomed. Don’t shop here; just avoid this store entirely.
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August 2019 by M Hwl
Clean and well stocked.The kids at this store know their stuff. Andy was so helpful and patient. Will definitely return!!
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August 2019 by Ethan Dirth
Just got fired form journeys store # 1015 today because i had my shift covered today because i requested it to be because i needed a day for my mental health, I’ve been working there for 3 months, I was told that I was the best employee with the best sales and highest conversion in the store, and was told a promotion was in store. I CONSTANTLY pick up shifts for others, mostly even the same person repeatedly, I stay late, I do stuff that isn’t in my description, I come In ear
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July 2019 by M H.
Great customer service from young folks. How refreshing to have kids helping you that enjoy the products and their jobs!
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June 2019 by Theresa A
Lots of options
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June 2019 by Christian Seymour
Great store, great staff!!!
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May 2019 by KATHRYN PHILLIPS
Not very big not a lot of selection. Sales staff not very helpful just kind of hope they know how to answer