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December 2023 by Wendy C.
my husband thought i was crazy for buying something for the phPrices seem to be high here on spa chemicals vs like amazon.i'm always willing to wait a few days for something if it saves me money.
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September 2023 by Mike H.
prices seem very high on ph & tabs at leslie's. where at other local pool shops the prices seem to be more sensible for the same items.staff also seems to be a bit untrained got wrong advice to fix my salt cell.
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August 2023 by Richard N.
Leslie's Pools is excellent! I recommend them highly. I am especially pleased with the pool support I receive there for all the questions I have. I am extremely pleased with Nikki, the manager. Her knowledge and expertise in assisting me with the my Polaris 280 was priceless! I appreciate very much what she has done to make my Polaris as good how and the day I got it! Thank you Nikki!
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July 2023 by Tom Hrabar
They tested my pool ,and set me up with the proper chemicals
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July 2023 by jeffry leon
I went to this store 3 weeks ago because I wanted a jacuzzi and the untrained staff sold me a pump and not a jacuzzi. I went back to the store to return the pump but they never returned my money to my account, nor did they give me an answer for my money. which I do not recommend this store do not waste your money
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June 2023 by Henoch Cohn
Love the free water test! It makes it really easy to know what I need to get my pool to 100%
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June 2023 by k Squared
Do NOT buy their pool opening it’s such a rip-off. $470, includes NONE chemicals. They fold up your cover and flip the switch to turn on your filter. It takes 30 mins and they’re done; hit you for $470. Wish I just researched how to DIY.
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June 2023 by RICH REVIEWS
Not happy about the fact that I called three times and all three times. I never got an answer
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February 2023 by Adam F.
Spoke to the kid about a hot tub repair.was informed they don't fix hot tubs.Was given Great customer service
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September 2022 by Diara Lemmo (Dee)
The employees in this store are so slow! I’ve been here multiple times and I am officially done. It’s 6pm and one guy is already counting his register, there’s a lady on the phone holding up the line asking her husband a million questions. Instead of the open register telling the woman to please step aside so that we can be helped, nope he’s just laughing and joking and staring at us but does not say a word. 10 minutes we stood there and the worst part is the woman didn’t even BUY ANYTHING!!! It’s always something! And when I say slow they move slow! Not a rush in the world. Thank GOD for CARLTON POOLS! They are AWESOME!
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September 2022 by Anthony Pellegrino
This place they need new employees they're rude and they do not help you, Goff forbid if they know how to multitask, Don't even bother calling the store they never pick up their phones cause they can't handle it..
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September 2022 by bradley r
You couldn't ask for a more knowledgeable staff with fantastic service and support. This should be your go to place for your pool needs.
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August 2022 by Ed Hudak
Dev was very helpful with addressing possible concerns about the cloudiness of my pool. I did purchase a clarifier that appears to be working well.
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July 2022 by Ryan Dalton
Seemed as if I were interrupting the employees' social time by being there. I mentioned being unfamiliar with the store and chemicals and was not offered any assistance. I was the only one in the store - they had time. Obviously I'm capable and did manage but it would have been nice if someone could have helped me for 30 seconds instead of me second guessing myself for 10 minutes.Not familiar with pool chemicals so I can't comment on how prices compare to elsewhere - terrible service though.
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July 2022 by eric mew
Horrible location. 2 years and nothing but problems. Definitely done with Leslie pools.. $500 worth of chemicals from misdiagnosed water, refunded by corporate. Then employees lie saying you can buy online and come pick up in store, that they have in stock. Once you order online, you have to wait for delivery, you’re not able to pick up in store if they have on the shelf. Then they don’t tell you 7 days for a refund.. Completely done with this joke of a company.