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January 2024 by Jason Fromm
Unfortunately, this visit was a complete waste of my time after about an hour wait all they did was give me a new eyeglass prescription that did not even provide all of the information I requested or needed to order glasses. I went there as I am a diabetic for an annual follow up and expected an actual exam to which I waited longer in the waiting room that I was actually being seen. It felt like an assembly line where all they really cared about was getting patients through as fast as they could with his little Service provided as necessary as needed. I’ll never be going back and I wouldn’t waste my time personally. I received a more in-depth exam that provided more quality information from LensCrafters last year from this place today.
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November 2023 by Marilyn DeMarco
I have been a patient of the Ocean Eye institute for many years. I recently went to the Toms River office to be treated for Glaucoma and cataracts. Dr. Caruso, who specializes in glaucoma , has just treated me for glaucoma in my left eye. She is energetic, caring, has a great bed side manner and I have great confidence in her. I highly recommend her.
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November 2023 by Marissa Vega
HORRIBLE!!! Needed an emergency appointment they were supposed to open at 8:30 didn’t turn the phones on until 9:05. The RUDE lady on the phone was not helpful. Never again. Go someplace else. Do not care about their patients. No emergency appointments in the morning, ridiculous!
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October 2023 by Doris Gail Reed
This is and was a very pleasant experience. Dr. Lautenburg was great. Staff also. Thank You All.
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August 2023 by Joan Patterson
A few weeks ago I saw Dr Grossman as Dr Lautenberg did not have any openings until October. My eyes were itchy and red. He prescribed drops that cost me $75. I used them just as indicated for two weeks and they did nothing to help my condition. I called the office and the young lady conversed with him and got back to me telling me to use them for another week! I used them for an additional two days and had too much discomfort. I saw an outside Opthomologist and was diagnised with a different diagnosis. I was given ointment which helped me immediately. I requested the Institute reimburse me for the $75 I had to pay for the script which perhaps was a misdiagnose. Spoke with the Manager, Amy, who was less than cordial, and my request was denied. In addition I was given an incorrect eyeglass script. I needed reading glasses but the script was for distance,! Needless to say I am never going back to this facility again! I have found a great Opthomologist that I will stay with.another weme? Iiwith him
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May 2023 by D Fl
Me and my family will stay far away from this practice. And I'm gonna give this place 1 star just because of the fact that they are arguing with clients on these reviews and seems like clearly breaking HIPPA laws posting everyones business such as their conditions and everything in said agruments with the clients. Smh who do they have running this? A 12 year old child?
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May 2023 by Michael W.
I had an eye emergency and they were very prompt at getting me the help and treatment I needed. Staff and doctors were first rate.
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April 2023 by Stas' Baginski
Upon retiring to Ocean County from North Jersey, my wife and I have had the good fortune to find Dr. Bauza and Dr. Mady, as well as the entire staff at the Ocean Eye Institute in Tom's River. Their professional competence and kindness have been a Godsend. Everyone at the Institute, from receptionists to technical staff and doctors have been professional, competent, gracious and kind.
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March 2023 by Gen H
Have brought my MIL here on several occasions and each time has been a great experience. Dr. Mady and Dr. Bauza are awesome!!! They both take the time to explain everything and make sure you understand every part of the examination. The support staff is also friendly and helpful. The wait for an appointment can sometimes be long but it’s to be expected I gather.
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March 2023 by Michael Petrella
After a few trips to NYC for treatment, I switched to Dr, Angeletti for my eye. He is very through and professional. The treatment includes injections in my retina which sounds scary but he is so adept I feel no pain. There is hope that my vision improves and I believe I am good hands.
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February 2023 by GL H
Have brought my MIL here on several occasions and each time has been a great experience. Dr. Mady and Dr. Bauza are awesome!!! They both take the time to explain everything and make sure you understand every part of the examination. The support staff is also friendly and helpful. The wait for an appointment can sometimes be long but it’s to be expected I gather.
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January 2023 by Jackie F.
Rude. I do not recommend this place at all. Got nasty with us. You're better off traveling somewhere else for a better more experienced visit.
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December 2022 by Marina
I had an incredible experience at this office. For weeks I have had a watery eye and I let it go thinking it would go away. I called yesterday because it started to hurt and they got me in same day. I saw Dr. Brooksbank, he was very pleasant, professional and immediately figured out the problem and gave me a prescription. Today I woke up and my eye is no longer watering, which is crazy. Thank you so much!!
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September 2022 by Traci Hutton
My son has been a patient at the practice for a couple of years. Dr. Spedick. Called to make appointment after getting new insurance. Aetna. They wouldn’t make us an appointment until we provided the plan name. Ok. The appointment clerk was not nice, bordering on rude. Called Aetna. Aetna says there is no plan name, it’s just Aetna, provide the practice with group/plan number. Called back ocean eye immediately. They hung up on us twice and then transferred us to the billing department with an unavailable message. Never again. Now our 12yo goes to another practice in town who is accommodating and friendly. Bigger doesn’t always mean better. Shame on them.
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September 2022 by Timothy Norris
Dr. Grossman is nothing but Rubin rushed through the surgery I paid an extra $1500 for a lens that doesn’t seem to do anything I would not use these people again