PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the friendly and helpful staff, who offer assistance even during busy times. Many have had great experiences, especially first-time visitors who find their pets looking great after grooming. The store features a wide variety of pet products, from funny outfits to essential items like food and crates, often at competitive prices. One customer highlighted the significant savings on pet supplies compared to other stores. Additionally, PetSmart offers convenient online ordering with a two-hour pickup option, which is especially helpful for customers with disabilities. Certain locations also provide services such as dog training, grooming, boarding, and adoption. Overall, PetSmart is recognized for its excellent customer service and vast selection of pet-related products and services.