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October 2023 by Helene
Joe made our trade in and purchase such a seamless and pleasant experience. He is a true professional: courteous, helpful, knowledgeable & honest. Pin striping on the new vehicle was well done/colors go so well with the vehicle. Kudos to the artist. Our experience at Pine Belt was actually stress free.
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October 2023 by Mary Jane Hurley
I just purchased a 2024 XT6 that I found online. From the time we had our test drive to driving out with our car, there was absolutely no pressure to buy. Our salesperson, Ralph Mazzeo, was very professional and had a sense of humor that I appreciated. Had a tour of the service area, and everyone who I dealt with was extremely professional and courteous. Will definitely recommend.
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October 2023 by Eric Lavin
The Staff at Pine Belt Cadillac, namely Ralph Mazzeo, Marc Stango, and Andrew Brand exhibit a level of kindness, professionalism, and customer service that is bar none. I would go to no other dealer and look no further than Pine Belt Cadillac. Highly and enthusiastically recommended!
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October 2023 by Vicki Ramos
Alex and the whole team was a pleasure to work with.We bought two in 1 week. This dealership feels like family. Such a great experience!
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September 2023 by Steven Cohen
I just purchased a 2024 CT5 V Blackwing and had a great experience at Pine Belt Cadillac! My salesperson, Alex Santos, was a pleasure to work with. Extremely responsive, knowledgeable and helpful! He brought joy to the process with his energy and personality. Great salesperson! His sales manager, Marc Stango, also provided great service and support and like Alex, is very personable and a straight shooter. Andrew Brand, the finance manager, made sure the financial transaction was smooth and he was also very easy to work with. I never felt any pressure from anyone on the team and I am incredibly happy with my new car!!! I highly recommend Alex, Marc, Andrew and the whole team at Pine Belt if you are in the market for a new Cadillac!
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September 2023 by Dereke Brown
I purchased a brand new Lyric. Beautiful vehicle. Everyone at pine belt Cadillac was wonderful. Gina is professional & pleasant sales lady. Piero in sales is very knowledgeable & helpful. Great customer service
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August 2023 by Meral Aktas
Very good experience by sales person Brandon Settles from start to end of sale of our new auto. Always there from start to finish of sale with our new vehicle. Also staff is very friendly too. Thank you again Brandon! Sincerely, Ali & Meral ??✋
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August 2023 by J R
Fantastic experience from beginning to end. Alex Santos is an excellent Sales executive who is professional and knowledgeable and went above and beyond to make sure our experience was world class. Highly recommend.
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July 2023 by Michael Robertazzi
I went with my son to Pinebelt Caddy in Toms River to look at a specific pre-owned vehicle advertised on the Caddy website he was interested in. It was actually at the Keyport Nissan location. Since I didn't want to go to Keyport, they went and brought the car back to the toms River location, which I thought was very nice of them.We waited and when the car arrived, took it out for a test drive.My son liked it and wanted it.Since the car needed to go to the service department for a final check and prepare for his purchase, we left and returned the following day to pick it up. We went back the following morning as per their request to find nothing had been done yet to the car. They decided it had to go to their Nissan dealership down the road for servicing. First, I have to say, the manager Ed is great. Our sales guy Jalen, was also great. The finance guy Andy, again was great. Everyone we dealt with there or saw were very nice and very friendly.I do have a couple complaints though. We spent the first day there a couple of hours. The second day when we thought we were going back to do the paperwork, purchase and take the car home, we spent six and a half hours there. The car was never finished. We actually purchased the car, but couldn't take it home. On the third day, I asked them to call me when it was ready. When they called late afternoon, we went to pick it up. Then, we spent even more time with the finance manager finalizing the deal.The other complaint. Since I was told they were going to do a lot of good stuff to the car at the Nissan service department.I asked for a list of what they actually did to keep for my sons records.I never received it even after asking several times.Overall, like I said, everyone there I dealt with was great, really nice people. They have a great selection of pre-owned vehicles and beautiful new Cadillacs on the lot. However, I felt for me, there was way too much time wasted, hours and hours and days, spent there to buy a car. I hope this was the exception.
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June 2023 by John
Gina and Marc went above and beyond for a custom 2023 Cadillac Escalade. From start to finish the process was fun, exciting, and worth the wait. Both of them even came in on their day off to be there for the completion of the vehicle. Awesome job to you and the whole team
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June 2023 by Mike Tortoriello
Our Sales associate Gina Dicave was the best car dealer associate we have ever dealt withGina is a professional sales associate who goes above and beyond to make the car buying experience the best anyone could ask for .We will refer her to any one of our friends and family who are in the market for a new vehicle.We would also like to mention the dealer manager Mark. He took the time to go over our options and was kind and professional with every step of the car buying processThank YouMichael and Renee Tortoriello
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June 2023 by Matthew Jean Louis
Jesus Hernandez is the greatest over there. He helped me and my family many times and ill never to anyone else for my car needs. He's a natural and he makes the buying process as simple/easy as can be! Thanks Pine Belt Cadillac!
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June 2023 by Andrew
I’ve dealt with this dealership for four vehicles and I’ve always had a great experience with sales, financing, management, and the service department. Pine Belt Cadillac is a great dealership in Ocean County.
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May 2023 by Annlimarys Hernandez
10/10 would recommend. Nice clean place, cars are new and like new. I bought 2 cars from here and both times I was handled greatly by the salesman Jesus. He was very helpful, guided me for the right cars BOTH times, and still until this day I can contact him if I need any maintenance done on my car. I would HIGHLY RECOMMEND if you come here to ask for Jesus! He will make sure you walk out of there with a car you love!
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May 2023 by Prineet Sharma
I am out of state and the crew at Pine Belt could not have been better. I worked with Joe Gliozzo - and felt liked a made a friend through the process. Everyone was exceptionally responsive, straight forward and could not have been better from a buying experience. Highly recommend. I spoke to several dealers across the country and Pine Belt was by far the best.