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January 2024 by Robert Phillips
Fantastic customer service from Connie, always!
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June 2023 by Ronald B.
Branch manager very rude, she needs sensitive training as well as how to deal with people. Going back to the old adage " The customer is always right"! Needs to be instilled in her if she is going to have a management's position. I hope she treats her employees better then she does customers, I guess she is just on a power trip. Hopefully she changes her attitude or she should look for another job not involving the public. I would tell friends and family to go to another PNC branch. Maybe she will get the message when customers stop going to her branch.
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April 2023 by Donald Kohler
canceled 5 reoccurring charges via official form on each company's cancle form. I saw they are still reoccurring. Brought this to attention to PNC bank on hooper Ave toms river. Explained situation. Was told they won't stop these transactions. I need to call them. Tried to close out my account and was refused telling me I need to re cancel those accounts via phone. (Phone is not possible as it needs to be in writing via internet form)Refused to close out my account till these reoccurring charges are paid. The same charges I tried to cancel both in person at the bank, and via the recommended Internet cancellation form.
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April 2023 by Donald K.
I canceled 5 reoccurring charges via official form on each company's cancle form. I saw they are still reoccurring. Brought this to attention to PNC bank on hooper Ave toms river. Explained situation. Was told they won't stop these transactions. I need to call them. Tried to close out my account and was refused telling me I need to re cancel those accounts via phone. (Phone is not possible as it needs to be in writing via internet form)Refused to close out my account till these reoccurring charges are paid. The same charges I tried to cancel both in person at the bank, and via the recommended Internet cancellation form.
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February 2023 by reality check
It is my opinion and belief PNC is corrupt.I recommend staying away from this bank if you value your money !!
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August 2022 by ALFREDO B
What used to be a friendly old-fashioned customer service Bank is no longer! If I wanted this kind of service I could go to a bank with a lot more convenient branches around! and I am!
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August 2022 by Jim In Brick
Money and pleasant people. What more could you want.
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November 2021 by Maria BAULCH
Do not bank with PNC they shut my account with no reason then told me i was no longer aloud to use their bank so reason no explanation I will be suing the pnc bank no not getting a bank with PNC
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September 2021 by Taylor O.
Went to PNC of Toms River on hooper ave for a personal loan to transfer credit card debt that I had and wanted to pay down, I had about 13k since I put a semester of school on my credit card cause I had no other choice. I wasn't instantly denied but when I called to check back 10 days later, I was denied and when I asked why she was like " like I said.... you will get a letter in the mail explaining the reason why, okay." I asked to speak to someone else and she continued to tell me there was nothing more she could do for me and to "wait for my letter". I didn't need any rude comments since I gave the lady nothing but respect when asking questions. I think it's appropriate to at least give me some information since they told me I had a great chance on getting the loan with my payment history and income.
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December 2020 by Allan Tees
Friendly and professional people
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March 2020 by Kelsey B.
Woke up to some terrible news on this monday morning. I made a phone call that changed the mood of my day..but by the time I got off the phone with Angela..who assured me the problem was on it's way to being sorted out..made me feel a lot better. Thanks for being so kind while I was hysterical. Stay safe out there guys be smart in these times.
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January 2020 by bobbylinkin
Good branch to visit with friendly staff and convenient hours
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March 2018 by Bonnie Florio
Everyone is nice here and it is never too busy to go in.
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December 2017 by NJ Tutor
This branch is open until 3pm on Saturdays. However, the vast majority close by 1pm or 2pm on Saturday. This is incredibly frustrating if you're out of town and need get to the bank. All branches should have similar hours. I drove 20 minutes out of my way to a branch up in North Jersey just to see it closed at Noon. Next two days they are closed due to the holidays. Just great.
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July 2016 by Pietro Buonocore
Very polite and quick accurate service
