-
October 2023 by Michael Clements
During a recent monsoon, I lost my wiper blades while driving down the gsp. Dropped my vehicle off at Pro-cat and had my wiper blade line replaced at a fair and reasonable price a day later. Loved the text message with the link to see what other recommendations were needed for further maintenance. The staff was pleasant and professional - would definitely recommend. Looking for to doing further business with them.
-
October 2023 by Mr T
I grew up in the auto repair business from birth i bleed motor oil. My family had a huge shop for 60 years and then I owned a medium-size used car dealer so I don’t give five stars out lightly. I would’ve preferred 4.5 for these guys and the only reason is they are pricey, pretty much the same price as a dealership for labor, but they’re very fair in their pricing on parts. They are professional. They are very nice. They communicate… in a lot of repair shops you have to chase them. They also use quality parts and who’s to say what is expensive anymore with the cost of maintaining a business in this current economy. I can’t say I’ll use them for every single thing because I still have a small little shop I use up north that gives me used car dealer wholesale prices but for the bigger more complicated work, I wouldn’t use anybody else and I say that as a new resident of the Toms River area Again I felt they were a little pricey, but I don’t have to pay their bills so five stars.
-
September 2023 by Frank Palmieri
Always EXCELLENT service at PRO-CAT. Communications is fantastic, service work is done effectively and efficiently, prices are honest and fair. Nothing is ever done without your consent. I've been taking all four of my cars here now for years, and will continue to do so. Highly recommended!Services: Electrical repair
-
September 2023 by T Kaayz
ProCat did great work on my car. So far very pleased with the work performed. I recommend ProCat for your Auto Repair needs!Service: Electrical repair
-
September 2023 by Khloe Bowey
They were really honest and fair and did the best they could to try to help us with our lemon we just purchasedServices: Electrical repair
-
September 2023 by Walter Boright
I took my old vehicle to Pro Cat as it had an extended warranty I had purchased after the original had expired. The staff there had no problem accepting it and I looked forward to the necessary air conditioning repairs being made. Then the warranty company kept giving conflicting stories about approving the work or not. Pro Cat as well as I went back and forth with the warranty company trying to get it to a knowledge its responsibility. The warranty company renegged. What impressed me the most was how supportive Pro Cat was during this back and forth with the warranty company. The Pro Cat staff was super cooperative, friendly, and ethical through it all.I since have had other work done on the vehicle and am very satisfied. Will be returning agsin.Services: Tires
-
August 2023 by Josh Earnest
While they did the action I requested, they also suggested a few other issues that needed attention which I appreciated. One thing I didn’t love was the day I dropped my vehicle off, I requested an update before the end of the day so I could make arrangements if needed and while they technically did it was really only 10 minutes before they closed and I wouldn’t have been able to make it back in time. While certainly not a deal breaker, I will certainly return in future, it was a bit of an inconvenience.Services: Auto engine diagnostic
-
August 2023 by matt grekoski
Always EXCELLENT service at PRO-CAT. After years of mechanics trying to up sell me I met Steve and his team. Steve and his team provide the service work you actually need, and keep a line of communication throughout the process. This shop is honest and fair unlike these “big name” stores. Highly recommend!Services: Transmission
-
August 2023 by Kevin McLaughlin
I’ve been going to Pro-Cat for years, and recommend to all local friends and family. Not only are they great at what they do, super knowledgeable, and very accommodating - they are also nice, and most importantly, HONEST. Very rare in the business, in my experience. Highly recommend for any auto issue.Services: Electrical repair
-
July 2023 by Charles Hague
Yes this is the place to get all your work done. Mechanics are very experienced and service is right on the money. I would recommend highly. Don't miss out. Fair prices
-
May 2023 by D
We had a bit of car trouble recently in Ocean County. We called mechanics all over, but this one stood out.We spoke with Steve, the owner on the phone. He informed us that they were in business for so many years, but this man has 50+ years experience in automotive repair. He sounded friendly, inviting and knowledgeable. He explained they're a family business. Of the 2 dozen places we called, this one left the best impression.We putted our car up 37 to the PRO-CAT.We talked about a few possible issues, and some that were rather obvious. Price quotes were more than fair.We came back a couple days later for an oil change as well as a few other minor things that needed to be addressed.All I can say is that I will ALWAYS take my vehicles to PRO-CAT from now on, and am suggesting you give this family business YOUR family's business. Thank you for reading...hope it helped ?
-
April 2023 by kr r
NEVER WILL GO THERE AGAIN!In December 2022 we needed our water pump replaced in our 2012 Ford Edge. Our local mechanic wasn’t able to handle a job that big and recommended that we take it to the dealership or to another mechanic that had the equipment to fix it. Pro-cat was recommended through a friend. When I called they assured me that it was a job they could handle. I had many conversations with “Will”(the owners son) who assured me that the car was worth fixing. I felt with my friend’s recommendation and Will’s transparency (he loved to tell me how transparent he is) that it would be worth investing $4,300. It took over 2 weeks to fix. We got it back and 3 days later it starts acting up. This time I was told it’s the computer, but they can’t get new computers so he would look into a refurbished one. It would cost $750. 2 weeks later we finally get the car back and literally 1 day later it’s doing the same thing. Will stated the refurbished computer is bad and he would have to get a different refurbished computer (he stated that his mom was upset that he wasn’t charging me for it). This time he would need my 2nd key to program it, (not understanding why he didn’t need it for the first one), 2 weeks later I get the car back and 3 days later the car starts acting up again, so I take the car back to pro-cat. This time Will calls to tell me the bearings are bad and the engine will die at anytime. Will recommended that I drive it right to a dealership and trade it in. So now I’m out $5,000 and a car!
-
April 2023 by Ingrid Redd
The dealership I got my used vehicle from told me I had a bad transmission but they would not pay for its repair. I took my car to ProCat when the jerking got worse and it only needed a tuneup. Thank you ProCat for saving me big bucks!!
-
February 2023 by Anthony Ganci
First off I would like to thank Jennifer for being so nice. I walked in unannounced and needed an oil changed in my 2019 Kia Sorento she was more than happy to accommodate me, as they were performing the oil change they also did a multi-check inspection of the entire vehicle found that I had a front differential leak that I was never told of by Matt blat Kia of Toms River my truck still has 100,000 Mi warranty I want to thank you for spotting this and taking pictures and sending them to me in my book that is thorough and honest . And also I don't think that KIA was changing my oil properly, I am and will do a thorough investigation on them until then they will only see me for anything that's covered under warranty until my warranty is totally expired otherwise they won't be seeing me anymore. Thank you again Jennifer at Pro catService: Auto maintenance
-
January 2023 by Joe G
WOW! What an experience. Usually I leave the mechanics shop feeling like I got ripped off and more confused than when I went in. NOT HERE ?My advisor Ms. Wuesthoff was courteous, professional and most important KNOWLEDGEABLE. She explained how the diagnostic was going to work, quoted me, and was FAIR.After my repairs I spoke with Will who took the time to go over my inspections, THOROUGHLY EXPLAINED THE WORK DONE and made some good suggestions for future maintenance that I should expect. He also knew everything about my engine and as a Toyota / Lexus fan I was ecstatic to have that conversation.I HIGHLY RECOMMEND this shop. Thank you team for your hard work!Services: Vehicle safety inspection
