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February 2024 by elie semah
Grt bank , grt tellers. Today Geeta helped me , she is smart ,fast ,efficient and friendly
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January 2024 by K. F
If you value your time go visit another branch – or better yet, a different bank entirely.Today, I stood at this branch for 37 minutes waiting to process a large wire.The bankers were taking their time chatting away with clients totally ignoring the fact that there are people waiting.Branch Manager Case Petrolita avoided eye contact for over 30 minutes while she yapped away on her phone.
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January 2024 by Yoyo Kapl
"Ugh, what a disappointment! I've had to wait for over one hour to get help, and to make matters worse, the service has been consistently subpar. Long wait times, and overall, just a frustrating experience. I'm considering taking my business elsewhere. ✖️"
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November 2023 by Kelly Ortiz Quiros
I swear no one knows what they’re doing at this branch! NOOOOO ONE!!! There is always an issue with this or that. Seems like it’s easier to send someone away then to actually get paid to do YOUR JOB! They don’t even wait till you’re done explaining what you need help with before they start to say “ sorry we don’t ……. “ It’s absolutely mind blowing! Silverton Wells Fargo has the NICEST PEOPLE! You guys should learn something off them! Or better yet get yourself a new TEAM! People that actually do their JOB!
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November 2023 by Luis Hernandez
Always fast and friendly service. Highly recommended.
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May 2023 by trulegend queng
Apparently walk in are not available. So an appointment was made thinking I’ll get that great customer experience from a Wells Fargo . I was wrong extremely wrong, wasted time
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January 2023 by Yeedle
Love the drive through option at this branch! Quick friendly customer service ??
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January 2023 by Yeedle Gruen
Love the drive through option at this branch! Quick friendly customer service ??
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November 2022 by david russell
I have been doing business with Wells Fargo for 20 years, mostly at the Freehold branch, which was very good. I moved and switched over to doing business with this Toms River branch. I have 6 personal and business accounts. Doing business with Wells Fargo generally has really gotten difficult the past few years, particularly for business accounts. The paperwork and verification requirements are terribly cumbersome. I currently have to take care of a mistake they made setting up my account and have to go in to a branch to fix the problem. I called to make an appointment and there are no appointments available for days. The banker wasn’t particularly sympathetic either and just directed me to go online and find an appointment elsewhere. Some client service! Time to look for another bank I guess.
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May 2022 by Jesse Dixon
Honestly probably one of the worst experiences I’ve had . It’s a shame
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September 2021 by Dr Prabhat R Das, New Jersey
Nice place. Pleasant and helpful staff.
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August 2021 by Jennifer Gonzales
I had such a good experience when I came tot his bank with a friend. They were very respectful and kind towards the both of us. They helped solve an issue my friend was having and were so professional.
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March 2021 by Prabhat Das
Nice place. Pleasant and helpful staff.
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April 2019 by Aaron West
Bad customer service
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February 2017 by Irene Seda
The staff at this bank are very friendly and helpful. They listen to your problem and try to solve them. Thank you to all the staff
