CVS is known for its friendly and helpful staff who provide excellent customer service. The store is clean and well-stocked, often having medications and products that may not be available at other locations. Customers appreciate the quick and easy self-checkout and the kindness of employees who greet and thank shoppers after purchases. Specific staff members, like Tatiana, Andri, Chowdhury, and Kimberly, have received praise for their attentive and caring service. While customers are generally satisfied, some have suggested an increase in detergent products. Overall, CVS is a pleasant place to shop, with a commitment to customer satisfaction.
Everyone at this CVS is very helpful and considerate. Even when the lines are long they keep it moving swiftly.
December 2025
Michael went above and beyond to help me. He was patient, knowledgeable, and very professional. Associates like him truly improve the customer experience at CVS.
December 2025
Always great service. The pharmacy is extremely well run. They're kind and helpful. The pharmacist Shefeli is the best. Knowledgeable and patient. I always feel confident going to CVS pharmacy in Totowa
