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November 2023 by Mike Pratt
If I could give this company a minus 1000 I would.We have a small mom and pop Automotive Business ( SpeeDee) in Salem Va. that has allowed them to have a 30 day account for oil changes and any other services. A while back we had to stop them from coming in because NON Payment that is now 4 months past due. We have e-mailed, faxed and sent them the billings more times than I care to count and can still not find ONE person to talk to or respond to us over this matter. It's a sad shame that a multi million dollar company cannot pay us our $800.00.If your reading this please take a moment and send them an e-mail, phone them or fax them from the information on the picture included that all we want is to get paid! Thank You
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September 2023 by laroche voyard
Good place for part
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August 2023 by Scott Larson
Their driver, blocking the pedestrian walkway cussed me out for walking in walkway through South st. Morristown.that how they treat the public? Their employees represent their business...I won't be using them
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August 2023 by Mike “Mossimo” Lopardo
This place usually has everything
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March 2023 by Mike Suarez
I don't often find the time to leave good reviews. It's unfortunate that most people typically sign on after poor experiences to take it out on a company online. It's essentially the only way to air your grievances & possibly reach someone higher up the chain of command. Well, I'd like to change that with this review because Empire Auto is an excellent resource for Body Parts.I have been dealing with Empire Auto for over 10 years. I remember CAP being the only body parts dealer in the area. They were and remain the most frustrating & poorly run organization in Newark. That's why I am amazed at the great management & team over at Empire. They are night & day when compared to their competitors.Empire always has their inventory in stock. They do not mislead and they do not change stories or make up excuses. If you need a part & phone it in or order online, rest assured it will be there when stated. I have never been disappointed by this company. Their prices are also competitive & there is no other warehouse I would rather deal with.These guys deliver quickly, safely, and most of all professionally.6 Stars.
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January 2023 by Glenn Rodriguez
Went to pick up some parts too much confusion in the warehouse
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September 2022 by Faith A.
This place has gone way down hill with the people who take orders. They don't know anything about parts & are always sending the wrong ones delaying jobs. It has gotten so bad we will be looking for a new place to buy. My 3 year old son could do a better job.
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April 2022 by Ecibira Guillena
The Guy that dispatches, midget with a horrible ponny tail, George, he is an ahole and a disgrace. Treats truckers bad, employees bad, has an attitude and is puffed up with pride. I would tell him to eat a bag a D's but I am a lady...so I will leave it up to management, bc EAP deserves better.
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December 2021 by Midnight Mike
Edit: This was the straw that broke the camel's back. 1st, its always an issue ordering parts to have delivered, the guy that scans the parts out of warehouse is rude and unprofessional. There has not been one time where an order went smoothly.Ill be switching vendors and closing this account.Online ordering elsewhere has never given me an issue.
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October 2021 by Sami a
Great company all friendly people. . Same day service for delivery . Quality parts . I would use them all the time for sure .
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August 2021 by Johnny Malave
To pricey on after market parts.
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November 2019 by Matt Garvey
Terrible customer service
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February 2019 by Rich O
Nice selections...fair prices
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September 2018 by ggmli927 .
Never knew that a good complete auto service parts were so close
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March 2018 by Jose Suarez
Best in aftermarket parts very professional i would recommend to anyone especially body shop owners