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December 2023 by Joanne McGuire
The salesman was very helpful and I appreciated that he wasn’t pushy. He left us alone while we were deciding on which tree we wanted. I was unsure that I chose the right one, but he assured me I would love it. And I do!
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November 2023 by Lauren Colangelo
Love to shop here when Windell is working! This summer we bought a ton of outdoor furniture for our new pool/patio and he was so patient with us. So today when we needed to get things for Christmas, Windell helped us put in our order and set up delivery! Can’t wait for it to arrive!
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October 2023 by Emily Freer
We went into the Totowa location and decided to look around, we were greeted by the best sales associate they have- Joe. He was easy to talk to and accomidating, and very relaxed, not pushy at all! He made us feel comfortable and we came back in the store 2 times and wasn't annoyed with my indecisiveness. We decided to come in the last time and add more furniture to the order and Joe acted quickly to ensure everything was readily available for a fast delivery. We can't thank him enough for helping us along the way and will definitely be back!! THANK YOU JOE!!!!
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September 2023 by Mary Jo Cook
The sale was great and communication about delivery excellent.My new lounge chairs had some small stains and the store was able to offer a discount or replacement.Thank you for the fair prices and great customer service.
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August 2023 by Jennifer Nellegar
Joanne was the perfect salesperson. She greeted me when I entered the stores. Asked what i was looking for and the checked in on me periodically to see if I had any questions or need anything. In the end she could not have been more helpful. She was not pushy but willing to help in any way she could. I would highly recommended her when you go to the store.
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August 2023 by Robin Camacho
Wendell our sales rep was amazing. Very pleasant informative and helpful. Any time I will buy furniture from that store I will look for Wendell. Beautiful selection and great quality and prices.
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July 2023 by Patricia Esposito
The assistance I was provided by Karen was excellent. She was very welcoming and helpful, and she was great at assisting me to find the patio furniture that best met my needs. Thank you so much Karen!
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July 2023 by MakeupByGeGe Ghadeer Hamad
Joanne was amazing. Extremely patient. Answered all our questions and did her best to make us happy with our visit. Extremely satisfied. Can’t wait to sit on our new outdoor set.
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June 2023 by Richard Brizzi
Friendly knowledgeable and great products as usual. Pricing was great, always a pleasure visiting fortunoff Backyard store. Purchased all my backyard outdoor furniture from them and will continue to purchase from them. Rich
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June 2023 by Michael Vassallo
At first I was wary of purchasing from the store, but after going inside my mind was changed relatively quickly. Ray was extremely helpful and was able to help me figure out what I needed even though I really wasn’t 100% sure. You don’t get that kind of service anymore, I definitely recommend going here. Especially over a place like Home Depot.
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June 2023 by Ana C
There’s everything for every budget. We wanted to take a look and ended up buying a patio set. I can’t wait to have it delivered!
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May 2023 by bob calabro
The furniture purchasing experience was outstanding. Joe the sales rep did the best to make us feel that we were making the right choice and helped us understand the items.The quality of the items we purchased is second to none. We look forward to years of outdoor enjoyment.We have since been back to make additional purchases to enhance the set.Thank you!
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May 2023 by Scott Orshan
They had an excellent Memorial Day sale. The salesman was very helpful, and once we explained what we were looking for, he took us right to the outdoor furniture set that met our needs.
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May 2023 by Sophia Constandinou
Everyone working has been here for decades!! They are the Pro’s of outdoor.Always so pleasant to come in and visit.
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March 2023 by Maryann Gunning
Outstanding customer service. I shopped around quite a bit to various stores looking for quality yard furniture. I went back to this store in Totowa multiple times, sitting in chairs, laying on the lounges, feeling the weight of the furniture, moving chair cushions around to see various combinations in order to decide what worked best for me. The manager, Karen and salesman Windell were both very knowledgeable when I had questions yet gave me the space to roam and think and measure and try things out. On round 2, Karen was helpful as I narrowed my choices and shared a few suggestions from what previous customers ordered, some of which saved me money in the long run. She gave me a written quote with all the various options, so we could discuss at our leisure at home. Once we made our decisions, she handled it all over the phone to place my order so I didn’t have to go back to the store. An easy process start to finish.