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November 2023 by Kurt Steinbruch - Skydive14k
Returned suit rentals here. Very friendly and considerate staff. Good customer service!
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November 2023 by Saaid Ziadeh
Unfortunately was working with a gentleman named Karim, he fit each one of the members in my family incorrectly and used racial slurs towards my elderly mother. Hope we can get better management in this store which is currently managed by karim who used insensitive language and Lorraine who tried to measure my 6yr old brother and kept getting into to the fitting room with him, and he’s yelling please stop touching me. Very disappointed and will contact authorities.
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November 2023 by Cesar Tejeda
Go see Mathew..... He was the best in helping me and my two sons get suits for my daughter's Sweet 16! Thank you Mathew ?
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November 2023 by Chris Stevens
Great service and the suit fit perfect. They were very accommodating with me returning rental late. Would use them again.
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September 2023 by Jared M.
Men's Wearhouse failed me! I've used MW for plenty of occasions and nothing but great experiences. I recently booked a suit rental for a friend's wedding. Measurement process was fast (almost too fast) and was then given sample sizes to try on. As certain things felt either too tight or too loose, I was promised it would all fit right come rental pick-up. Although, to my surprise, the pants were still too big and the vest did not fit. I was stuck with deciding alternate options that did not suit my wants or needs. Unfortunately, it led me to request a refund and put together an outfit on my own ($400+) within 3 days of the wedding! Staff was kind, but seemed a bit careless and lazy during this rental process.
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September 2023 by Bob Vogt
Prices are not a discount, but the service and attention was great. Tailoring also done in about 1 week.
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September 2023 by Douglas S.
Needed a nice suit for a wedding in 2 weeks.....upon arrival I was met by Karim (sp?) he was fantastic, helped me find the right suit, took great pains to stay close to my budget, and suggested some tailoring on the width of the pant leg that blew me away. The place was mobbed, Saturday afternoon, and Karim (sp?) had to juggle a couple of customers, but in no way did I feel ignored or pushed aside for someone getting more items than me. I will definitely go back for any nice clothing needs and hope that Karim will still be able to assist me.....
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August 2023 by Adam Wojokh
The first time I purchased a suit from here I had a great experience with the store associate showing me different options and giving advice and suggestions based upon on my likes, dislikes and how I wanted my suit to look and feel. The store associate was showing a genuine interest in having his customers look there best and it was a great experience. In the end, I got a nice fitting suit and a overall a satisfied customer with how well they treated me.With that being said, I decided to purchase another suit from here again after having a great experience the first time but I couldn’t have been more wrong to assume that.The store associate, Mark, that helped me this time seemed very disinterested in helping me find something that I liked. When it came time to try on the suits that he picked out, he didn’t even try to help me find the right measurements for alterations on the sleeves, pant waist and the pant length, even after showing interest in purchasing a suit that very day.At that moment, I didn’t want to even purchase the suit anymore for the sole fact of how bad the experience was working with him. I would’ve have loved to worked with the associate who helped me the first time I purchased from here but he was busy working with other customers so I left.I don’t usually post reviews but I was genuinely surprised with how different the service I got the first time was from this time around.
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August 2023 by Terry Lutz
Went here for a suit for my husband for my son's wedding. Was immediately greeted by a very tall gentleman(Karim?) who couldn't have been nicer and more helpful. Picked out a few suits for my husband to try and sizes as we didn't know what size he was. Very knowledgeable about fit and sizing and helped us with shirts and ties as well. He made it extremely easy to get a suit. Great customer service!!
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August 2023 by Susan Unkert
Wonderful shopping experience with Mark. Got my husband completely outfitted with a new suit, 2 sports coats, 4 shirts, 3 pairs of dress pants, ties, socks, and a belt. All with a smile and a great sense of humor.Thanks Mark! Look forward to seeing you again!
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August 2023 by Jing Liang-Guallpa
There's only really one poor young kid working the store. The older guy who might be the manager is just standing there on his phone. Prepare to spend an hour to pick up your order.
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July 2023 by Gabriel Krenik
Check the reviews people!! I think it depends on when/what you go for:One time we went here to exchange work shirts and purchase new one. It was very smooth, but hat was an easy transaction on a Sunday before football. It made us feel like we could go here for the big day, then...We recently went at 7:30 for a wedding suit appointment. There were no instructions on the confirmation email so I did have to bother an employee while working if there was someone I needed to talk to or something to do for a wedding suit fitting. He ignored my question and asked "purchase or rental?" I said purchase to try and get things rolling but he just threw his hands up defensively and said "we will be with you as soon as we can." After a small wait, a different employee asked if he could help, this was after both employees talked to customers who walked in after us. We explained the frustration of having an appointment and he asked the same question "purchase or rental?" We said that's what the appointment was for! Then he asked if we signed in yet, which to be fair, in the back of the store there was a QR code poster that did say sign in, and we didn't see it. But guess who was standing behind the poster? The first person I asked about what to do! We didn't mention his ignorance but then an argument started about who said what and he made me feel like a liar, so why even bother getting serviced by employees like that, do you think they are going to do a good job? In hindsight, I should have read the reviews about this crew because it seems like they would have botched the job anyway. So we just used this same Google service and found a place nearby and got a suit selected, fitted, matched with tie/shirt, and paid for all within 40 minutes. I would only recommend this place for simple requests and you can expect low customer service if it looks busy.
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July 2023 by Jomarie Bennett
It's almost one of the only places to get dress clothes!! They have suits, shirts and polo shirts. Staff is excellent and very helpful.
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June 2023 by David Donker
I was in a bit of a pinch for a suit for a wedding the next day. The gentleman named Ryan in the store was extremely courteous and professional towards me and everyone he was helping. He helped me countless times before and even made the best recommendations and pairings for ties and dress shirts. Remarkable man and service!
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June 2023 by Rich Milito
I had to get a new suit at the last minute for my God Daughters wedding and Tom(?) came through with flying colors. He was able to find a jacket that fit just right (and it was a challenge) and had the pants altered while I was there. Paired that up with a great fitting shirt and new tie and I looked and felt great at the wedding. Looking forward to returning for another suit (with much more lead time) and some more shirts/ties.
