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January 2024 by Serg L
I had been a loyal customer at this car wash for years, but my recent experience has left me deeply disappointed and questioning their integrity. Unfortunately, money was stolen from my car during a wash. Despite their initial promise to review the camera footage and contact me promptly, it's been two weeks with no response. This lack of accountability and delayed resolution raises serious concerns about the trustworthiness of this car wash. Proceed with caution.
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November 2023 by Michelle Catucci
When you charge $32 for an imperfect car wash and then a 3% cc fee, you aren’t running your business properly. For a total of $35 after tip, I shouldn’t have to finishing cleaning my windshield and body trim over the windshield before leaving the lot. I expect a great attention to detail for what you charge and the extra fee. Want to send me the bill for your rent, too? Last time coming here. Used to be my regular.
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November 2023 by Ara Kebabjian
WARNING... Poor quality of work and service. Tires not cleaned, interior not properly dusted nor vacuumed, vehicle not well dried off. A waste! Find another car wash!! I will not return.
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November 2023 by L.B.
Just because they recently renovated the inside of the building (where you pay), they think it’s okay to increase the price of a regular car wash by nearly double. The car washes have not changed at all, just the interior design of the place. Before the renovation, the price of a regular car wash used to be around $17, now it’s about $30, which is a significant increase. Not worth it to pay double the price when the car wash did not improve at all, it’s still the same mediocre service.
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November 2023 by Aj Edomi
So far my third time going here today. And so far I’ve been charged 3 different prices for an exterior wash that has to be washed by hand at the detail center because it doesn’t fit on tracks.First time was great- charged 35 dollars for exterior wash came out decent.Second time- there was a new lady working she said it was her first day working. She couldn’t find the button to charge me so she called the owner. This time the price was $45.00. Didn’t want to explain that last time was 35 dollars because didn’t want to give her a hard time. Anyways. The guy says pull the truck up to the front to dry it. Waiting 20 minutes to what’s left of drying was water marks all overThe guy didn’t even touch it goes hey who’s truck. It’s done. I watched my truck sit there for 20 minutes to air dry and had the balls to say it’s ready. Spoke to the one guy he then spray detailed it to at least look cleanTHIRD TIME- today I thought maybe they did a horrible job the second time because they were slammed busy.I pull up to the detail center to ask if they had time to wash. Guy says yes pull into this bay.The guy starts to wash my truck while he’s on FaceTime with someone. Pretty much by the time he got around the truck the truck dried up lol. “The soap bucket didn’t even have soap it’s just water … then he goes. Go up front pay for it. I’ll pull it up front to dry it.I go inside the lady from the first time calls someone to get a price. Then I explained I paid 35 the first time she was the same lady that charged me the first time. “She didn’t Remember me”. The person on the phone says $60! For exterior wash. What annoys me is that the charge goes under misc. so it’s whatever they feel like charging at this point.I go outside. My truck still hasn’t been touched not busy like the first time. Truck air dried at this point looked worse then before I got there.I just pulled out and left.Place looks beautiful inside. But the service.. HORRIBLE. Quality is not there. Yes it’s just a car wash to people but for the money you spend. At least dry the damn truck and clean the windows ?I thought this place was it in the beginning but the different prices every time I went there. And the quality in a basic wash what turned me around.Good luck
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September 2023 by My Crazy Family
Carwash used to be the absolute best and now they hire employees that just want to get the cars out to keep the busy line going. I have a monthly top of the line plan and I got a better carwash in Paterson on West Broadway for less than half what they charge even cleaning my seats. They barely vacuum, skip windows, do not clean inside cup holders, and you have to beg them to use air to get what they left behind vacuuming. For top price absolutely not anymore. I hope they get it together because I know personally they lost custody and are about to lose another and from reviews I see I am not the only one. Also, someone mentioned in reviews if they had a luxury car they would of gotten treated better and I am here to tell you I drive a 160k car and that’s not the case. lol
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September 2023 by Fernando Galindo
I just spent 47 dollars for a platinum plus wash and got the most biggest piece of garbage wash ever and not only was I extremely disappointed on top of that the guys wiping my car down when I questioned my wash laughed and said go get it detailed it’s from the trees. Never have I felt this angry about my car getting washed and I’m sure if I was driving a high end luxury car this would of never happened. This place has definitely gonna to garbage I been coming here for years and never never had an issue. Be warned people don’t waste your money in this piece of you know what car wash……
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September 2023 by Randy Colondres
I took my wife's car to be detailed on the inside...mostly because she had water stains on the headliner - which I pointed out to them. They cleaned that really good...stain was removed, but I paid for the whole interior...at least they could have put a rag into the cup holders in the front to clean not to just apply the globs of Armor All. Armor Alling does not mean cleaning. The carpets looked clean but to be honest, after just passing the napkin in the cup holder(to remove some of the Armor All) and it came back dirty, I just shook my head. Then I reminded myself - this is why I haven't come here in over 5 years. For the amount they charge, they should be more thorough and not treat it like some sort of assembly line. I'm just sorry I didn't take any pictures to show.
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August 2023 by Maria Cutruzzula
Most horrible car wash I ever got. Left there with bird poop still on my hood, my back seats still had crumbs on them from my kids, the car wash wrote the type of wash in marker I was getting on my drivers side window and when I got home it was still on there. My dashboard was still dusty. Didn’t even look like I got a car wash. I will never go back and I paid $45 for nothing.
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August 2023 by Omar Ellis
They didn’t put silicone on my tires 3 times. The first time left and didn’t realize it until I got home. The other two times I caught it and had to tell them to do it. I’m sure it was an honest mistake because they get really busy, but that really isn’t an excuse when I paid for the service.
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July 2023 by Elena F.
I took the premium plus package. My daughter had taken the car to the beach for the weekend and there was a lot of sand. It was amazing how much sand was stillin my car. They use to be really good and now it's like they don't care anymore. Take your money elsewhere.
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July 2023 by M D.
Watch out: Cleaning / drying outside car rags are dirty and used for wiping leather upholstery inside resulting in multiple stains on leather (mint condition) surfaces. Car wash auto brushes have scratched my car in several places.
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July 2023 by Johnny Z.
$40 bucks for gold okay I thought was a good option until I got my truck back and couple of things I noticed, windows weren't fully cleaned, bottom of both my doors were dirty, & my mats were rinsed but not cleaned? I'm new in town and thought this must be a good handcar wash since there are not many around. Sucks to be wrong and left there not satisfied. It was my first time there and my last time there. Time to look for another spot.
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June 2023 by Danilo Travieso
Paid 45.00 for best wash it was terrible person in charge said to run it through again got home looks like they spray some stick stuff had to re wash at home to remove. Will never go back looks like place continues to go down hill. Lucky it’s the only car wash around
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May 2023 by R B.
Fast reliable Carwash!!! Great job every time with attention to detail. Been a steady customer for years.
