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February 2024 by Anonymous
Extremely sloooooowwwwwwwww service! Waiting 45 mins just for a return.
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February 2024 by Bilal Alagha
The worst service everNot professionals and rude people!!!!
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February 2024 by CJ4 LLC
Very Great Staples Location. Definitely Recommend!
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January 2024 by M R J
Convenient place to find all office supplies in one location
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December 2023 by Richard R
Service is horrible, had to leave yesterday after standing on line for 15 minutes. Horrible customer service. If you want your time wasted just come here. Nobody appears to be trained at all like random people wandering and start working here.
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November 2023 by Diane Hackney
I had no problems
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November 2023 by glory god
The cashier in the front Juan was very patient, friendly, and helpful. He walked me through how to download the app and save money on my purchases. Highly recommend this place!
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October 2023 by Emotional Support Hamburger
"Staples The Working and Learning Store:" aka Store 0012: ? Keep the uniqueness and the 80s charm alive: Thank you to Ash, and thank you to former sales manager and trainer A.T and tech supervisor D.K: thank you all for everything, to the new employees that work there now, Ryan, Brandon, and Juan(who I never met) best of luck to you:?? ?️ ? ?️??️ ?️ Oh BTW, to Maggie, Keisha and Jody, keep up the good work, thanks again, "bald eagle, over and out..." ✌️
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October 2023 by ANANNYA JUTHI
I had the worst experience ever with the printing section employees.. never seen such a bad manner person in any staples before… every time I go there the fat guy in the printing section always is never ready to help… he just commands on the customer…he did that to me previously as well... today evening around 7 pm I went to there to print my my label and drop a return item at the same time in the ups section… he rudely denied and told me go and print it my self.. today was the last day of the return.. I requested him and informed that I don’t have my card with me I have cash or Apple Pay if he printed out for me which I emailed in the staples email id I could pay cash or by Apple Pay as self printer only accepts physical card which I did before and that’s the way but he was drastically rude therefore I couldn’t return in time and my money is gone because of him..seems like he is just not interested in his job.. I am never going back again.. this is enough.. this guy should be either trained properly or fired…
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September 2023 by Marcia Evans
Why do the cashiers bypass the option to get your receipt emailed to you? I have this problem almost every time that I go there. People need receipts for their records and obviously the company understands that, which is why the registers are set up to give you the option. I wish they would get it through the heads of their cashiers. I'm tired of wasting time in the store arguing to get my receipt emailed ?
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September 2023 by Erika Lastra
The staff at the staples located in Totowa NJ are very friendly and they try to help you as much as they can. they speed up the process for back to school lines. They extended the store hours for the customer's convenience. Thank you Staples!
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September 2023 by MD Nurul Islam
I recently visited the Staples store in Totowa, NJ, and I must say that my experience was nothing short of exceptional. I went in to get a paper laminated, and I couldn't be happier with the service I received.First and foremost, I want to commend Ashraf and his crew for their outstanding assistance. From the moment I walked in, they greeted me with warm smiles and were eager to help. Ashraf, in particular, went above and beyond to ensure that I had a seamless experience. He patiently explained the laminating process, discussed my options, and even offered helpful tips on how to care for laminated documents.The attention to detail at this Staples location is truly impressive. Ashraf took the time to inspect the paper I wanted to laminate for any imperfections and recommended adjustments to ensure the best result. This level of dedication to quality is something you don't often find in retail stores.Not only was the customer service outstanding, but the efficiency of the staff also deserves praise. Despite the store being quite busy, I didn't have to wait long before my laminated documents were ready. They managed to balance efficiency with personalized attention seamlessly.The store itself was well-organized, and I found everything I needed with ease. The cleanliness and orderliness of the store added to the pleasant shopping experience.In conclusion, my visit to Staples in Totowa, NJ, left a lasting positive impression. Ashraf and his team set a high standard for customer service, demonstrating their commitment to ensuring customer satisfaction. I highly recommend this Staples location to anyone in need of office supplies or services. I will undoubtedly return for all my future needs. Thank you, Ashraf and the entire team, for making my visit a memorable one.
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September 2023 by Jess W
I've had cards printed twice this summer and they turned out beautifully. I got same day printing for both and the price and quality were good.
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August 2023 by Wayne Haussler
Concerning computer printer supplies, desk and work table supplies, and all the assorted stuff that goes with them, Staples has them and at reasonable prices. Add to that, they even helped me load my car, which considering the filing cabinets I bought, was quite a feat.
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August 2023 by Trailblazer
This store is one of the oldest and most unique stores that still has the typical 80s charm, circa 1986 aka Store 12, and still in operation, let's keep it that way please, I have this idea, and the managers that work there now can agree with me or not(this includes Ash and Ryan) as well as corporate, and also the District Manager(Ted) that I think the employees should get paid commission for all the computers/printers they sell, it would be much better for them, and for the store itself, especially now for the "Back to School" season, just take this opinion into consideration, and as another update, would it be possible if remodeling/rebranding can be done, like Store Number 001 located in Brighton, Massachusetts?? Which is the first Staples store that was opened?? I mean, I think it would be fun..
