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“Both owners accommodated me in scheduling and installing my hitch in an efficient and pleasant manner. I've been to quite a few U-Haul facilities in my life, and this one was by far the most complete and well-managed. I will always come back to them when I need U-Haul's services or products in the future.”
“I have rented at this location for a very long time.
The new owners have kept me here as I feel it is safe and secure.
Thanks Jay and Compass,
Steve Freedman”
“I went to this location for storage information and I met a Maggie… Maggie was/is awesome very understanding..Maggie took her time answering all questions and explaining the company policy if you go here ask for Maggie”
7:30AM - 5:30PM
275 Main Ave, Passaic
Truck Rentals
“Very quick and helpful. Got a 2023 electric vehicle which I was skeptical about at first, but thankful I got it after. Car was extremely clean. Cheri did an amazing job helping me out and was very professional!”
7:30AM - 5:30PM
100 8th St Suite #1, Passaic
Truck Rentals
“This is my second experience renting with Shellie at Penske and as always, an exceptional experience. You will not find ANYONE in the truck business that bends of backwards like she does. Her colleagues are equally as accommodating and display the utmost professionalism. I will obviously be doing business with Shellie again and will absolutely recommend her business to my friends and family.”
“Anaiyah was AMAZING!! I dreaded the truck/unit rental and she made it SO EASY! She was so, so helpful, pleasant ans made a stressful storage decision a positive experience. Truly, I cannot thank her enough for her excellent customer service! Highly recommend this UHaul facility in East Rutherford!”
7AM - 7PM
426-440 Grand St, Paterson
Truck Rentals
“Zohdi and the office manager , were very helpful and courteous, moving it’s very stressful , but their assistance in positive kind approach made a huge difference. I’m grateful for their help and I hope that you can clone these two ladies because it’s not easy to find workers like them, that make a positive impact on the customers.”
“Great communication before our reservation. Clean truck, special attention during pick up to explain all the features and safety items. Thanks for making this move a little easier!”
“The U-Haul representative Robison was extremely helpful and friendly! He went above and beyond to make sure everything went smoothly with my rental. He explained the process clearly, answered all my questions, and even helped me hook up the trailer safely. Excellent customer service — thank you for making the experience stress-free!”
7:30AM - 6PM
833 NJ-17, Paramus
Truck Rentals
“MAKE SURE TO READ THIS!!!!
I was very hesitate on booking with Budget when I went on a business trip over the weekend due to the horrible reviews. So I decided to not book and went to the front desk when I arrived. Unfortunately they didn’t have any cars so I ended up booking with hertz. But it doesn’t end there.
For my flight back home, it ended up getting canceled, leaving me stranded at the airport. I was able to find a flight back home from Charlotte so I ended up booking the flight and went quickly to the rental desk. I went straight to the Budget desk because I know they have the lowest rates and I spoke to Austin. I asked him if he had any cars that I can take to the Charlotte airport and he said they had many. He allowed me to book online to get a better rate and even upgraded me at no cost from a coupe to a suv. I was able to get to Charlotte within 70 minutes and to my surprise I was only charged for the hourly rate, instead of the daily rate, a significantly lower cost.
All the negative reviews are due to no cars or no one at the front desk. The airport just moved all the rental agencies to one central location and all of the agencies have a lot more cars. So hopefully those issues have been resolved.
Also word of advice, don’t use a third party company to book your rental. Just book it straight online on the agency’s website. It’s the lowest price and will ensure you will get a car.
Thank you very much Austin for making a bad situarion, into a pleasant experience.”
“Carlos and Andrew were absolutely exceptional. They made the entire process so easy from start to finish. They were patient, professional, and incredibly helpful every step of the way. I truly appreciated how they walked me through everything, explained what I needed to know, and made sure I felt comfortable and taken care of.
It’s rare to find customer service like this anymore, and they both went above and beyond. Thank you, Carlos and Andrew, for making a stressful situation so much easier. You two are outstanding!”
“Awesome, quick, efficient customer service from management and workers Wendy and Sabrina. Very helpful on phone. Stands out as best storage facility in the area. Great large spaces and very convenient location. Front desk management and office workers are very nice and helpful ?”
“NA Auto Glass was amazing helped me in every step of the process, including assisting in the drop-off of the equipment. They are a FIVE STAR U-Haul location. Would use them again and again!”
“Vacuum Truck Rentals is our go to company for all our Vac Truck needs! We’ve worked with these guys for years now. Updated fleet with unbelievable customer support when you’re out in the field. Thanks Joe, Jay and John for always taking care of us here at United Sewer & Septic!!”
7AM - 7PM
225 Scotland Rd, City of Orange
Truck Rentals
“Had to change my reservation unexpectedly at the time of pickup and GM Yeny Crique was incredibly helpful getting me on my way quickly with a new vehicle. Excellent customer service.”
Open 24 hours
63 & 85 Bank St, Elmwood Park
Truck Rentals
“Bobby is a sweet-heart & a professional, and keeps all the customers different personal requests organized and completed. I want to move more stuff just to do business with him again.”
“got my trailer hitch installed it was so straightforward. The price online is quoted. It’s the exact price I paid. It was done in 2 1/2 hours. I just sat across the street at McDonald’s and enjoyed the morning. The manager was very nice. It’s amazing how simple things can be.”
“This place is outstandingly helpful. Some months back I had a rush job to get a hitch and electrical installed for an emergency pick up the next day and they pulled it off in a few hours. It was last minute and I had to run the hitch over so they could get it on in time before closing and they even stayed a little late completing for me. They were so sweet and put in a lot of hard work with little to no notice. So appreciative.”
7:30AM - 6PM
833 NJ-17, Paramus
Truck Rentals
“We had a great experience! I had ordered the car online and the pick up was so easy. I wanted to exchange the car for a larger car and they were very accommodating. Super friendly and great service!”
“The manager is knowledgeable, extremely helpful and accommodating. I’ve used this location three times now and I’m always very satisfied. I highly recommend their services.”
8AM - 1:30PM
300 NJ-17 N, Paramus
Truck Rentals
“I rented a truck. It was a truck that was in great fantastic condition. Maybe 2 years old. That's one thing I like about Penske. Also, I do not recommend bringing a dog, Lucas found his spot in the middle in between the seats. He didn't go on the long trip with me. He just went and picked the truck up.”
“They are amazing Rebecca and Jaleel were there early which made my dad. Customer service was very friendly and prompt. With no hesitation they help with a small situation. Will definitely be using this location ?”
“Saraceno Disposal has been picking up garbage and cardboard from my restaurant for 2 years ! The drivers have not always been great . The new Indian driver they hired is great he is always on time and never breaks the wheels off the dumpsters like the old driver did .”
“Danielle at the Butler location is amazing! After having issues with the Parsippany location Danielle went out of her way to have a truck ready and waiting for me when I got there! Go see Danielle at York Trailer! She will take good care of you!”
“They had cars available when no one else did between Christmas and New Years. Service was prompt and friendly. The building is not well marked and I overshot it the first time. Access Was tricky until I listened to my Google Navigator.”
“This U-Haul location is always reliable to provide clean and great running rentals. I rent a few times a month for my small business and I never have a worry. The service from reserving to picking it up to dropping it off is seamless. I recommend anyone to rent from here.”
“I haven't been there for awhile, but when I did use there service it was great, filling out the form, getting the truck, everything was on point and I did my part by returning the truck on time and putting the gas that was needed.”
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“Doug was absolutely wonderful. He was professional, knowledgeable, patient and above all personable and attentive. He is highly recommended and Secure Space Self Storage proved to be a very safe place to store our vehicle. 10 Stars!!!!”