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December 2023 by John Casamento
I had a package sitting in this post office for 3 days I was trying to pick it up but the front desk help is so bad I wasn't able to resolve my issue now my package is headed back to Teterboro visit a post office they are living proof THE AMERICAN DREAM IS DEAD
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October 2023 by Jill Ruballos
To the lady on Saturday October 7th that brought the package of my deceased uncles picture and threw it on my porch. Thanks for handling with care. Watching you throw it on my ring doorbell was so sweet.
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October 2023 by Rüya Yürek
They were so helpful. Thank you Renee!
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August 2023 by Eusebio Chavez
I WISH I CAN GIVE IT NO STAR. IF YOU HAVE NOTHING TO DO ALL DAY YOU CAN GO THERE. THIS HAS RO BE THE WORST OF THE WORST
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May 2023 by Abdul Musa
Zero star for that passport center , negative attitude, rude especially that Asian lady so unprofessional so nasty she think she could treat customers any way she want , guys stay away from that center Hackensack have much butter service and welcoming staff
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February 2023 by Michael Abelaj
The hours!!!! Really...4 hours in the middle of the day when people are working, who has time to go?
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January 2023 by John S
This branch is beyond terrible!!! I have signed up for informed delivery. This way I can see what is supposed to be delivered. 5 out of 6 days of the week, informed delivery will say I am getting a package or letters I am waiting for. But they never come. I see a mailman only 2-3 times a week if I’m lucky. When they do come they never have the mail or packages they scanned the day before. This week I had 23 mail items not show up/ are not missing. Worst post office ever.
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January 2023 by rox fic
I always noticed the ratings here are so low and have to say I had an amazing experience with customer service. Therefore I came to boost the ratings. Diane! What a great employee! She helped the customer in front of me by repackaging her package the correct way for her rather then making the customer do it herself. She apologized for the wait but I didn’t mind because that was so nice of her. When it was my turn I had 35 certified mail to process. She informed me it would take long so she went out of her way for me and got a chair for me to sit and wait while she processed them. She felt bad so she told me go home I’ll call you when I’m done so that she can also help other customers in the meantime. What an amazing employee! Thanks for your hard-work I really appreciate it :)
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November 2022 by Amber M
Srolen credit cards, packages marked as delivered but never delivered. Letters with credit cards cut in the corner, scan emails do not match what is delivered. Reporting this due to numerous incidents already
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November 2022 by Alycia Campisi
They've lost two of my packages in the span of 4 months
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August 2022 by Liz Marcinek
I usually dont use this branch because my past experiences have been horrible! The service, the hours - just horrific. But I was desperate, so I went. I was so pleasantly surprised.There was 1 older gentlemen in front of me who was having a little trouble. The woman who was working the counter was patiently helping him, while acknowledging me. I was in and out in 3 minutes. Will definitely use this branch again.
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June 2022 by krishna patel
Rude customer service. Refused to help me not sure why
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May 2022 by Garrett W
Diane is the backbone of this place! ABOVE AND BEYOND can’t even begin to describe how amazing and hardworking she is! Thank you for your help with my passport!
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May 2022 by Benny Polanco
WoW!! Terrible experience at this post office. Myong has the worst attitude ever, She’s so disrespectful and rude. I will never go back to this place. I don’t know how they have a person like her working with Customers she shouldn’t be there.
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May 2022 by La gonzalez
The passport lady has a very bad actitud. Just she is racist.
