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“Great experience overall. The staff is always helpful, professional, and easy to work with. Everything is handled smoothly and efficiently. Definitely recommend.”
“To the young lady that helped me with my Zelle account this morning around 9ish am, God bless you! I'm so sorry l didn't get your name. She was in the first office to the right when entering the bank,wearing all black with cute nails. So, I was having a issues receiving money on my Zelle due to my phone number not registering. Today was my 4th time at CUNJ in 2 weeks trying to fix this issue. Everyone was giving me the run around and I was so annoyed! The young lady simply went into my app and clicked some buttons and boom! Problem fixed! So what was so hard about that I needed to go back a forth with different employees because no one knew what to do? I even had a staff at the Main (Ewing branch) tell me I needed to join another bank and get another account number just to use the zelle account. Crazy work,right? Anyways, Thank you again young lady and keep up the fantastic customers service! I HOPE YOU ARE BLESSED WITH EVERYTHING YOU ASKED FOR THIS HOLIDAY SEASON :)”
9AM - 4PM
1230 Parkway Ave, West STE 106, Trenton
Banks
“Refused to cash o check I wrote out due to signature slightly did not match.
I found this inconvenient at first but then drove down to the branch to honor the check in person,
After I found out why and experienced tbe cust service I was impressed,manager pulled me to the side to state the reason, did not share that with the contractor I wrote the check to,
I was impressed ?”
9AM - 4PM
3535 Quaker Brg Rd Ste 600, Trenton
Banks
“I had the best experience with this credit union. The branch was customer friendly. I went here to enquire about auto loans. Trust me when I say this, these people were so helpful. Specially Thomas Coleman, such a genuine and kind hearted person. He briefed us properly. I would highly recommend this credit union to anyone looking out for loans.”
8AM - 2:30PM
225 E State St, Trenton
Banks
“Gm I've been with the CU over 25yrs and trust me I've bumped heads with them.Last week I needed some paper work done for a mortgage po...I did something wrong and TINA came thru for me. I appreciate you.Ty so much‼🌺”
“Ms. Dionilda treated us very well, she is a very helpful person, she explained everything to us in detail when opening an account. Really, banking agencies should have more people like her, with a vocation for service. Excellent service.”
9AM - 5PM
1850 NJ-33, Trenton
Banks
“Had some fraud on my debit card and this branch is 5 minutes from my work. I went towards the end of the day and hoped they could print me a card there. I sat with Leo who ordered a new card, gave me a temp and was just overall much nicer than I expected considering I came in a half hour before they closed. I was considering leaving Truist because I use this account as a backup after Republic closed and I wasnt sure id like Fulton (theyre okay). Leo makes me want to stay”
9AM - 5PM
410 Lalor St, Trenton
Banks
“Excellent customer service. But one day I went to open a trading account and they didn't want to open it and then I went to the Ewing PNC and I didn't have any problems.”
9AM - 6PM
1800 N Olden Ave, Trenton
Banks
“I had a VERY embarrassing, but wonderful experience at this branch today. I had stopped there with my mom to withdraw some $ to pay a bill for her, via the drive-thru. At some point, I returned to the bank with the suspicion that I was shortchanged. The teller who waited on me had to close up and count her drawer while we (me and my mom) waited in the main customer area. The branch manager then approached us and we followed her to a side office to talk. It was then that I realized how completely wrong I was. I was looking at $100 bills, and somehow my brain was telling me they were $20's instead. The branch manager was VERY understanding. She even gave me an opportunity to compose myself before leaving the side room. While it was amongst the most embarrassing things I've ever done, the fact that the branch manager was SO understanding made things less embarrassing. In closing, I want to again apologize to the teller who was forced to close up and count her drawer. My total experience turned out pleasant in the end due to the extreme understanding of the staff and the branch manager whose name I can't remember. THANK YOU so much to the branch manager for helping me straighten my head out!!! This PNC branch is absolutely the BEST!!! Hat's off to all of you working there, and again I'm sorry for causing such a stir over a mistake I made!!!”
“I went to this branch to open 3 checking accounts for my relatives and there they had a great customer experience with Iman Wadia (Relationship banker). I, so far, brought in to Santander at least 8 customers; because of Iman's services I'd recommend Santander to any friends, family, and others.”
9AM - 4PM
4500 S Broad St, Trenton
Banks
9AM - 5PM
411 NJ-33, Trenton
Banks
“I been going there for years and Jackie has always been a great help. She has so much patience with my many questions. Sherry is also very nice and also going extra mile. Dj is helpful as well.”
8:30AM - 5PM
50 E State St Suite 10, Trenton
Banks
“I just brought my sister in-law to open a checking account at TD bank at E. State Trenton branch and we were the luckiest customer to have Mr. Faisal Rao as our sales person! He is extremely professional, excellent customer skills, super knowledgeable about the products but over all he provides service with respect and dignity! His manager was amazing too, he was very kind a d friendly!!! Best experience in this bank! Thank you so much! Definitely will bring more referrals!”
“Excellent work ? I went to open an account with my teenage son and they were very kind and professional, many thanks especially to Alen who helped us ??”
9AM - 4PM
485 Hamilton Ave, Trenton
Banks
“I recently approached the bank and had the pleasure of working with Khrystyna Stefinko. From the very beginning, she impressed me with her friendliness and professionalism. Khrystyna listened carefully to all my questions and needs, providing clear and detailed explanations, which helped me quickly understand all the nuances.?”
“You may have to wait on hold for a bit, they are very knowledgeable and helpful.Someone post the call prompts.Press 1 for...Press 2 for ...Super able to guide you through how to navigate the website.I found the website a bit confusing, and was able to easily ask and get the step by step instructions necessary to get the paperwork I needed...Annual reportGood standing CertificatesBe doing something else with a loud speaker phone as you wait on hold. Sometimes it's quick, sometimes it's awhile.”
7:30AM - 3:30PM
2231 E State St, Trenton
Banks
9AM - 5PM
39 W State St, Trenton
Banks
“I experienced amazing customer service and real care about the banking issue I was experiencing. Mary and the manager on duty were amazing! I highly recommend coming to this location. Mary handled the situation with much care and patience and made my banking experience more enjoyable.”
“This like the other Wells Fargo establishments. But especially this one I visited, they gave me unique attention, they have very trained staff who speak several languages. Thank you for your attention to me”
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“I am very satisfied with the service at this credit union! The staff are always friendly, attentive, and ready to help with any question. The service terms are transparent and easy to understand, and all transactions are processed quickly and without unnecessary difficulties. You can feel the reliability and care for customers. It’s a pleasure to deal with such a responsible and professional team. Highly recommend!”