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February 2023 by Sobia S.
Don't waste your money and time by going here just go to apple. I came in bringing my MacBook Pro big mistake
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January 2023 by Caroline Seymour
I am so happy with the service Terry and his teammates provided me. Right from the customer service, when I booked my repair, to the delivery and installation. Throughout the process his team was extremely courteous, knowledgeable, and communicated diligently. Furthermore, my computer was repaired swiftly and his fees were very reasonable with no extra hidden charges. I really appreciated dealing with such honest and nice people! I highly recommend using Cerberus Technology Solutions.
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January 2023 by Pritish Mehra
THEY ARE SCAMMERS. Few days back, I gave my macbook to them telling the exact issue. They said they will still take diagnostic fees of $67(non-refundable) and fixing the issue will take $135. I told them to make sure if they would be able to do it and they should not be asking $1000 dollars and then I would have to say no as most of the scammers do to earn diagnose fee. After a week they said it is going to take $900. Apple themselves take $600 to fix this issue. So they planned to get it fixed from apple for 600 and take 900 from me or they have earned $67 without doing anything. Obviously, I declined their offer as there is a big difference. Even after that they took 4-5 more days to return my macbook. At the time of returning when I asked to check, if it is still in same condition, they said they don't have charger and also they don't take guarantee that it would be still in same condition. I am surprised to see that how were they fixing even without charger. I have not seem bigger scammers than them. Later on charging, I found that they had made it worse. Now it is not even starting. SO BE AWARE. I don't know why it is necessary even to give one start.
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October 2022 by Danielle Burlaga
I met someone at Best Buy who had interned here, and when Best Buy couldn't fix it, he said, I know the place!Cerberus was easy to work with. I dropped off my computer late on a Friday and had a diagnostic after the weekend. They were upfront about costs, overall economical and transparent, and a pleasure to work with. Thank you!
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October 2022 by Newishness
Cerberus delivered the solution I was in search of. I completely cracked/splintered the screen of my practically brand new cell phone and needed a replacement. I brought my phone to Cerebus, and was informed of the cost, process and timeline for the repair. Cerberus maintained contact with me throughout and Terry personally made sure that I was satisfied with the work. I feel confident that Cerberus is a reliable source for any phone/computer related issues that could arise for me in the future.
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July 2022 by Newishness Kevin Noble
Cerberus delivered the solution I was in search of. I completely cracked/splintered the screen of my practically brand new cell phone and needed a replacement. I brought my phone to Cerebus, and was informed of the cost, process and timeline for the repair. Cerberus maintained contact with me throughout and Terry personally made sure that I was satisfied with the work. I feel confident that Cerberus is a reliable source for any phone/computer related issues that could arise for me in the future.
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July 2022 by William Liwacz
I used Cerberus at their Rt. 33 Hamilton Twp. NJ store to have a battery replaced and repair made to an older I-Pad. Stefani was great to deal with, very knowledgable. They properly and promptly diagnosed the problem, contacted me, then made the repair. Very pleased with their customer service and quality of work. It's also a plus to support a veteran owned business.
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July 2022 by Sonja Eftoski
We got another great review...."Matt we very much appreciated your expertise and patience with our old kindle and getting me started on my new Samsung tablet! Cerberus is an asset to Hamilton!! WAY TO GOOOO MATT!!!
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June 2022 by jake sibert
Definitely a good place to take your computer or phone to have it fixed or just cleaned the guys have a lot of knowledge
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June 2022 by Suzanne Thielke
Extremely professional, knowledgeable, and solved my problem very quickly. Can't say enough about this business!!
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May 2022 by Dennis Hice
Brought my sons gaming PC there to be built. Prices were great and they kept me informed every step of the way. Josh did a fantastic job explaining how the build went and performing the wire management. Will definitely use them again for future needs.
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April 2022 by Chris Mixon
Could not be happier with the results of my recent laptop service at the Hamilton Cerberus. The repairs were great, the pricing very reasonable and the customer service was excellent—above and beyond. I recommend anyone and everyone to take their repairs to Cerberus! Thanks again to Matt and the Hamilton team~
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April 2022 by Danielle
worst service. brought my son's phone there 2 months ago for a cracked screen. they got the screen too small, and then ordered the wrong year and then kept opening the phone causing the battery to break and then short circuit the entire phone. they've had the phone for 2 months for the most part. it is crazy. I just got it back!!when I brought my son's phone in, it worked and only had a cracked screen...I left with a broken phone that doesn't even work. they had the phone for 2 months. so unacceptable. I would NEVER recommend this place. I had to just get a new phone. I just got a refund but didn't even get the 50 diagnostic fee back! such a rip off. they are HORRIBLE with communication and completely inept. no faith they could fix my phone let alone anything. do NOT bring your equipment there. save yourself! they will keep your stuff for months and rarely keep you updated. you have to hunt them down!
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April 2022 by David Zarodnansky
Installed a new battery in my phone. Good services, done quickly.Good place to go for cell phone and tablet repair.
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April 2022 by Danielle G.
Went there to fix a cracked screen on my son's phone...it has been 2 MONTHS!!! AND THEY STILL HAVE HIS PHONE AND HAVENT FIXED IT!! this is the craziest thing! They repeatedly say it will be repaired and then its not and they do NOT communicate with you about issues at all! my bf had to constantly reach out to them because they never call to update. I am going down there today to get my son's phone and demand a refund. all this and I STILL have to take it somewhere to be fixed!!!! blows my mind !!! I would NEVER recommend this place to anyone. worst service I've ever received. blows my mind this place is in business.
